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Designing Socially Embedded Technologies in the Real-World pp 171–190Cite as

Analysing and Supporting Cooperative Practices: An Interdisciplinary Approach

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Part of the book series: Computer Supported Cooperative Work ((CSCW))

Abstract

In this chapter we present an approach that aims at the development of a research program that entails a theoretical-empirical and a technological dimension simultaneously. The objective is both to contribute to the understanding of the socio-cognitive phenomena that underpin cooperation and collaboration in context and to contribute to the sustainable development of society by designing services that fulfil societal needs in a selected set of domains (e.g. risk and crisis management, social support for the disabled and the elderly, ecological sustainability and energy savings). One of the distinctive points of our approach is that it involves a set of researchers coming from different disciplines and working in a single team on the same empirical-theoretical and technological objects: mediated communication, cooperative practices and cooperative technologies. This approach has different but complementary faces: the naturalistic analysis of cooperative practices in different contexts, the design of services to support cooperative practices and the design of technological models, architectures and platforms that provide an infrastructure to support the cooperative services.

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Notes

  1. 1.

    Technologies pour la Coopération, l’Interaction et les Connaissances dans les collectifs (Technologies for Cooperation, Interaction and Knowledge in Collective).

  2. 2.

    We have no problem with such research, but it is not the topic of this chapter. Some of our recent projects are actually related to the design of participative serious games and social software for smartphones.

  3. 3.

    It is fair here to face the reality: in a context where public funding gets lower and lower, it has become critical to be able to find external resources, and this can lead to the opening of new studies in fields of application of societal concerns related to current trends in funding policies (see, e.g. Wulf et al. 2011) for a similar reflection).

  4. 4.

    But in our opinion, this cannot be reduced to a mere ‘applied science’ perspective where outcomes from academic research could be transferred and applied so as to manage problems of societal concern in an uncritical way. Quite the opposite: it is the prerogative of the field to question findings from scientific disciplines, giving new, sometimes unexpected, impetus to the study of phenomena of theoretical and practical interest.

  5. 5.

    Let us remind a trivial point: the relation between ethics and theory is always present in the definition of a research program. It is not just a question of selecting or rejecting more or less amenable fields of application: ethics orients (or should orient) the choice of theoretical objects offered to the scrutiny of the researcher.

  6. 6.

    See, for example Schmidt (2011).

  7. 7.

    Theureau characterised this orientation as ‘methodological situationism’ in order to contrast it with ‘methodological collectivism’ and ‘methodological individualism’ as research strategies for studying cognition in real-world settings (Theureau 2006).

  8. 8.

    As everyone involved in this sort of translation knows, this is far from being simple.

  9. 9.

    This point opens a traditionally much debated question: does design require any theoretical foundations to fulfil its instrumental goals? (see, e.g. Halverson 2002) in the context of CSCW).

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Acknowledgements

The MISS project was funded by UTT (strategic research program grant), with the support of Conseil Général de l’Aube for the doctoral work.

Other mentioned projects benefited from various grants from the French National Research Agency (ANR) programs, Région Champagne-Ardennes, ANDRA, DGA, Orange Labs, France Telecom and EDF.

We thank the anonymous reviewers for their helpful and insightful comments. We are also grateful to Jacques Theureau for his reading and comments on an early version of this paper.

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Authors and Affiliations

  1. UMR CNRS 6281 – Tech-CICO, Troyes University of Technology, Troyes, France

    Myriam Lewkowicz & Pascal Salembier

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  1. Myriam Lewkowicz
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Correspondence to Myriam Lewkowicz .

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Editors and Affiliations

  1. School of Media and Information, University of Siegen, Siegen, Germany

    Volker Wulf

  2. Department of Organization, Copenhagen Business School, Frederiksberg, Denmark

    Kjeld Schmidt

  3. School of Media and Information, University of Siegen, Siegen, Germany

    David Randall

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Lewkowicz, M., Salembier, P. (2015). Analysing and Supporting Cooperative Practices: An Interdisciplinary Approach. In: Wulf, V., Schmidt, K., Randall, D. (eds) Designing Socially Embedded Technologies in the Real-World. Computer Supported Cooperative Work. Springer, London. https://doi.org/10.1007/978-1-4471-6720-4_9

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  • DOI: https://doi.org/10.1007/978-1-4471-6720-4_9

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