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A Platform for Value Co-creation in SME Networks

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Designing for Digital Transformation. Co-Creating Services with Citizens and Industry (DESRIST 2020)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12388))

Abstract

The design of digital value co-creation (VCC) platforms is an increasingly prominent research topic. The creation and introduction of these platforms are transforming the cooperation of entire company networks and ecosystems and is a challenging endeavor. In this paper, a multi-year action design research (ADR) study in a small and medium-sized enterprise (SME) network in the German textile industry is presented. As with many SME networks, the creation of value and innovation is hindered by discontinuous digitalization. This leads to major problems in the knowledge-intensive and complex development of technical textiles. A digital VCC platform mitigates production delays, interruptions, and errors under the competitive pressure of the textile industry, which is critical for the survival of such networks. For a lack of suitable solutions, a VCC platform is cyclically designed and evaluated in our network. Design principles and features are derived to address resource integration challenges in service innovation in SME networks.

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Acknowledgements

PROFUND was supported by a grant from the German Ministry for Research and Education (BMBF), nr: 03ZZ0618C.

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Authors and Affiliations

  1. Chemnitz University of Technology, 09126, Chemnitz, Germany

    Sarah Hönigsberg

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  1. Sarah Hönigsberg
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Correspondence to Sarah Hönigsberg .

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Editors and Affiliations

  1. University of Agder, Kristiansand, Norway

    Sara Hofmann

  2. University of Paderborn, Paderborn, Germany

    Oliver Müller

  3. Aalto University, Aalto, Finland

    Matti Rossi

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Hönigsberg, S. (2020). A Platform for Value Co-creation in SME Networks. In: Hofmann, S., Müller, O., Rossi, M. (eds) Designing for Digital Transformation. Co-Creating Services with Citizens and Industry. DESRIST 2020. Lecture Notes in Computer Science(), vol 12388. Springer, Cham. https://doi.org/10.1007/978-3-030-64823-7_26

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  • DOI: https://doi.org/10.1007/978-3-030-64823-7_26

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-64822-0

  • Online ISBN: 978-3-030-64823-7

  • eBook Packages: Computer ScienceComputer Science (R0)

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