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Nurses first: so that patients can receive first rate care

Rachel Louise Wood (Education Team, Royal College of Nursing, London, UK)

Journal of Public Mental Health

ISSN: 1746-5729

Article publication date: 19 March 2018

804

Abstract

Purpose

Through the discussion of two case studies, the purpose of this paper is to suggest that nurses may drive themselves to achieve the impossible. Professional bodies and health care expert emphasise the importance of always putting the interests, health and wellbeing of patients first. Could this be at the expense of nurses’ health, thus limiting their capacity to provide quality care for their patients?

Design/methodology/approach

The two case studies discussed offer examples of how two nurses nearly lost their lives in their personal drive to deliver quality nursing care in adverse conditions. The paper is based upon the hypothesis that an organisation which invests in the development of a healthy workplace culture, in which staff are put first, will not only enhance the health and wellbeing of its staff, but will ultimately result in the development of a culture which will empower staff to deliver the highest quality of care.

Findings

These case studies not only offer an example of the risk of neglecting self-care, the risk to Ben and Lily who quickly changed roles from nurse to patient, but also the risk to the quality of health care as a consequence of not paying due attention to the health and wellbeing of nurses (Crane and Ward, 2016). This paper suggests a radical and no doubt controversial shift of focus. Treat nurses as patients, obsess about the quality of their care, to create a culture in which nurses are nurtured so that they can in turn, and they will, nurture their patients.

Social implications

The Royal College of Nursing, the nursing professional body and trade union for all nurses have actively campaigned for a safe and health workplace for the last three years. They support RCN Safety Representatives to work with employers to develop a safe and health working environment for Staff. An important part of this work is the Healthy You Campaign. This has resulted in a series of learning and development workshops for nurses and the development of supporting resources to empower nurses to take care of themselves (www.rcn.org.uk/healthy-workplace).

Originality/value

These case studies and the resulting discussions are the author’s own original work, and have not previously been submitted for publication elsewhere.

Keywords

Acknowledgements

The author acknowledges the tremendous courage of Ben and Lily to find their way back from such a terrible place. Their compassion and commitment to nursing, to return to the profession, to work as active members of the Royal College of Nursing in order to support their colleagues in practice and now to share their stories so that others can learn from their experience. The author acknowledges the support of the Royal College of Nursing and experience obtained during her professional role.

Note: The Royal College of Nursing, the nursing professional body and trade union for all nurses have actively campaigned for a safe and health workplace for the last three years. They support RCN Safety Representatives to work with employers to develop a safe and health working environment for Staff. An important part of this work is the Healthy You Campaign. This has resulted in a series of learning and development workshops for nurses and the development of supporting resources to empower nurses to take care of themselves (www.rcn.org.uk/healthy-workplace). The Royal College of Nursing, the nursing professional body and trade union for all nurses offer members a range of free, confidential support services, including counselling, support and welfare services (www.rcn.org.uk/get-help/member-support-services). Lamplight support nurses, midwives and health care assistants experiencing circumstances that impact on their finances. The service is provided in partnership with the RCN Foundation and, through its charitable funding, the offer extends support to the whole nursing community, whether an RCN member or not (www.rcn.org.uk/get-help/member-support-services/lamplight)

Citation

Wood, R.L. (2018), "Nurses first: so that patients can receive first rate care", Journal of Public Mental Health, Vol. 17 No. 1, pp. 45-48. https://doi.org/10.1108/JPMH-01-2018-0004

Publisher

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Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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