Investigating corporate social responsibility practices in Iranian organizations: an ISO 26000 perspective

This study seeks to explore how far Iranian organizations are involved with the concepts and domain of corporate social responsibility (CSR) mainly based on a descriptive analysis. Also to determine the drivers and barriers of CSR implementation in the context of Iran.

Based on the seven core subjects of ISO 26000 standard, namely organizational governance, human rights, labor practices, the environment, fair operating practices, consumer issues, community involvement and development and also an in‐depth study of literature review the related elements of these core subjects were identified. The study collected data through a structured questionnaire. The 105 responses received were analyzed descriptively and the result presented.

Results showed that the main reason for CSR implementation for these organizations is the increase of corporate identity and general reputation and the main barrier is general lack of knowledge or awareness of CSR. Also most of their efforts and activities are limited to philanthropic or sponsorship actions. Hence it could be concluded that CSR is a concept that is yet to be fully understood and appreciated among these organizations.

This study has been limited to Iran. Hence the findings and conclusions drawn from this research are representative of the Iranian context only. It is recommended in future to include other countries in this research. Furthermore, only one response represents the view of an organization. So the need to exercise caution in generalizing the results.

This study has the potential to enhance the understanding of CSR practices and initiatives, and drivers and barriers amongst researches and practitioners in the context of Iran. Also the research adds knowledge in the field of CSR within the context of developing countries and gives a particular focus on the Iranian organizations.