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The influence of production, IT, and logistics process innovations on ambidexterity performance

Lorenzo Ardito (Politecnico di Bari Dipartimento di Meccanica Matematica e Management, Bari, Italy)
Ekaterina Besson (Strategy and Management Department, PSB Paris School of Business, newPIC Chair, Paris, France)
Antonio Messeni Petruzzelli (Politecnico di Bari Dipartimento di Meccanica Matematica e Management, Bari, Italy)
Gian Luca Gregori (Università Politecnica delle Marche, Ancona, Italy)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 5 June 2018

Issue publication date: 14 August 2018

1024

Abstract

Purpose

The purpose of this paper is to elucidate the relationship between three types of process innovations (i.e. innovation in production, IT, and logistics processes) and ambidexterity performance. Specifically, the paper attempts to examine whether changes in business processes help companies to reconcile exploration and exploitation learning activities within the firm domain.

Design/methodology/approach

This research is based on data of 2,843 manufacturing firms, whose data are available from the Italian Innovation Survey (period 2010-2012). Hypotheses are developed and tested by using a Tobit regression approach.

Findings

Innovation in production and IT processes favors ambidexterity performance, whereas changes in logistics activities, despite being positive, are less relevant.

Originality/value

This is one of the first attempts to offer empirical evidence about the relationship between process innovations and ambidexterity performance (without engaging in domain separation), hence providing additional insights into the ambidexterity literature and the literature on process innovation.

Keywords

Citation

Ardito, L., Besson, E., Petruzzelli, A.M. and Gregori, G.L. (2018), "The influence of production, IT, and logistics process innovations on ambidexterity performance", Business Process Management Journal, Vol. 24 No. 5, pp. 1271-1284. https://doi.org/10.1108/BPMJ-11-2017-0306

Publisher

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Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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