Abstract
While social media presence is increasingly important for businesses, growing a social media account and improving its reputation by gathering followers are time-consuming tasks, especially for professionals and small businesses lacking the necessary skills and resources. With the broader goal of providing automatic tool support for social media account automation, in this paper we consider the problem of recommending a Twitter account manager a top-K list of Twitter users that, if approached—e.g., followed, mentioned, or otherwise targeted on social media—are likely to follow the account and interact with it, this way improving its reputation. We propose a recommendation system tackling this problem that leverages features ranging from basic social media attributes to specialized, domain-relevant user profile attributes predicted from data using machine learning techniques, and we report on a preliminary analysis of its performance in gathering new followers in a Twitter scenario where the account manager follows recommended users to trigger their follow-back.
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Notes
- 1.
The decision has to occur in a reasonable time window after the user has been engaged (causality). For simplicity, we assume also that the account manager trusts the system and engages all recommended users. If not, then also the feedback by the account manager about whether or not to engage a user should be accounted for.
- 2.
In our tests, we spent 3 min per user if visual clues (e.g., profile picture and banner) could be exploited to assess a user’s relevancy, and up to 15 min if the full profile had to be checked to determine if the user might be a potential follower.
- 3.
An alternative TF/IDF representation is possible, where the IDF is computed on U and the TF may reflect the level of interaction between user and followed account.
- 4.
This assumption corresponds to a collaborative filtering hypothesis for the related but different task of providing recommendations to the potential followers.
- 5.
- 6.
- 7.
Demonstration video at https://pokedem.futuro.media/.
- 8.
- 9.
Examples of posted charts: https://bit.ly/2LXz1kK, https://bit.ly/2PGq4P5, https://bit.ly/2oIIvXS.
- 10.
Note that the growth from 100 to 1000 followers occurred in different periods for each account. As the growth rate depends on the number of followers previously accumulated, a comparison is possible only for the same growth range.
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- 12.
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Acknowledgments
This work was partially supported by the EC Commission through EIT Digital’s High Impact Initiative Street Smart Retail (HII SSR).
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Corcoglioniti, F., Nechaev, Y., Giuliano, C., Zanoli, R. (2018). Twitter User Recommendation for Gaining Followers. In: Ghidini, C., Magnini, B., Passerini, A., Traverso, P. (eds) AI*IA 2018 – Advances in Artificial Intelligence. AI*IA 2018. Lecture Notes in Computer Science(), vol 11298. Springer, Cham. https://doi.org/10.1007/978-3-030-03840-3_40
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