Towards a Catalogue of Mobile Elicitation Techniques

Patkar, Nitish; Gadient, Pascal; Ghafari, Mohammad; Nierstrasz, Oscar (2019). Towards a Catalogue of Mobile Elicitation Techniques. In: 25th International Conference on Requirements Engineering: Foundation for Software Quality (REFSQ). Essen, Germany. March 18, 2019 - March 21, 2019. 10.1007/978-3-030-15538-4_20

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Mobile apps are crucial for many businesses. Their reach and impact on the end users and on the business in return demands that requirements are elicited carefully and properly. Traditional requirements elicitation techniques may not be adequate in the mobile apps domain. Researchers have proposed numerous requirements elicitation techniques for the mobile app domain, but unfortunately, the community still lacks a comprehensive overview of available techniques. This paper presents a literature survey of about 60 relevant publications, in which we identify 24 techniques that target mobile apps. We found that only every second strategy was evaluated empirically, and even worse, non-functional requirements were rarely considered. We provide an evaluation scheme that is intended to support readers in efficiently finding opportune elicitation techniques for mobile apps. The found literature characteristics may guide future research and help the community to create more efficient, yet better, apps.

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