Os desafios da gestão remota em tempo de pandemia

Vanessa Martins  dos Santos; Guilherme Marzol Montandon  Saraiva; Fernando Ferreira  da Silva; Glauco Hélio Cleto  Marolla

doi:10.7769/gesec.v13i3.1437

Autores

Vanessa Martins dos Santos https://orcid.org/0000-0003-4330-578X
Guilherme Marzol Montandon Saraiva https://orcid.org/0000-0002-5932-5294
Fernando Ferreira da Silva https://orcid.org/0000-0001-5125-1537
Glauco Hélio Cleto Marolla https://orcid.org/0000-0002-9965-5888

DOI:

https://doi.org/10.7769/gesec.v13i3.1437

Palavras-chave:

Teletrabalho, Pandemia, Gestão de Equipes Virtuais

Resumo

A pandemia alterou a rotina de milhares de empresas no Brasil em 2020. Neste cenário, com o apoio de tecnologias de informação e comunicação (TICs), muitos trabalhadores passaram a realizar suas atividades de forma remota. Todavia, esta mudança repentina trouxe rupturas e desafios para as organizações, pessoas e famílias. Assim, o objetivo do trabalho foi investigar as percepções de gestores e liderados brasileiros sobre a mudança para o teletrabalho ocorrida no contexto da crise sanitária decorrente da pandemia da Covid-19, por meio de análise das respostas de 652 participantes em uma pesquisa quantitativa. A pesquisa considerou relevantes para a condução do trabalho remoto e gestão de equipes virtuais os fatores apontados na literatura. Os resultados demonstraram que a interação com a equipe e as dificuldades de comunicação/contato com clientes são os maiores obstáculos. Além disso, indicaram que os liderados não consideram estar preparados para o teletrabalho nem que as atividades tenham sido adequadas, embora os gestores tenham percepções distintas. A motivação também foi impactada, de acordo com o que responderam os liderados, mas sem alterar o comprometimento e a eficiência.

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