In the past, the government of Taiwan has launched various stages of e-government project. However, in these e-government plans, people in Taiwan are treated as ”customers” rather than ”citizens.” In this paper, we use a simple analytical framework to discuss three cases concerning e-participation in three Western countries. They are the Canadian National Forum on Health through the Internet citizen participation, Scottish Parliament's effort to engage citizen though the Internet, and American Environmental Protection Agency's on-line docket system to implement e-rulemaking. At the end, we conclude that in the future, Taiwan's ”next step” e-government plan should encompass the idea of e-participation in order to deepen democracy in Taiwan.