現今社會競爭激烈,傳播科技與媒體發展越發多元,消費者對於產品或服務有了更多選擇;如何在五花八門的商品訊息中吸引消費者目光,進而使消費者產生購買意願,便是許多企業所關注的焦點。有些業者期望透過廣告代言人的方式引起消費者的關注,進而誘發他們的購買意願;另一方面,促銷活動也是許多廠商用來刺激消費的手法。在此種狀況下,本研究以麥當勞為例,探討廣告代言人與促銷活動是否真的會對消費意願造成影響。 根據研究背景動機與文獻探討建立研究假設:1.廣告代言人可信度來源對消費者購買意願有顯著影響;2.促銷活動性質對消費者購買意願有顯著影響;3.不同個人背景之消費者對廣告代言人可信度來源同意程度有顯著差異;4.不同個人背景之消費者對促銷活動性質偏好程度有顯著差異;5.不同個人背景之消費者對於消費意願有顯著差異。本研究於台北市、台中市以及高雄市以配額抽樣法共發放360份問卷,有效回收351份;使用SPSS12.0中文版軟體進行統計分析檢定。研究結果發現廣告代言人可信度以及促銷活動對於購買意願有顯著影響;不同教育程度之消費者對於代言人專業性的認同程度上有顯著差異;不同年齡以及婚姻狀況與家庭狀況之消費者對於價格性促銷的偏好程度有顯著差異;不同年齡、職業、個人月收入以及婚姻狀況之消費者在購買意願上有顯著差異。
Nowadays, people are in a competitive environment. Consumers are given more options because of the development of mass media and technology. How to compel consumer’s attention and stimulate their purchase intention is highly concerned by many companies. Some of them hire advertising endorsers to promote products and boost selling. In other words, promotion is a popular method proposed by companies to increase consumption. Under this premise, this research takes McDonald’s as the example for studying how advertising endorsers influence the purchase intention. Base on the research motive and purpose as well as documents reviewing, the five hypothesis are: 1. the credibility of advertising endorser has a significant impact on consumer’s purchase intention toward McDonald’s products; 2. sales promotion can significantly affect purchase intention toward McDonald’s products; 3. the demographic diversity develops different viewpoints towards credibility of advertising endorser;4. the preference of sales promotion can be distinguished with demographic diversity; and 5. McDonald’s products consumption also can be distinguished with demographic diversity. Totally 360 questionnaires were distributed and 351 usable questionnaires were retrieved by quota sampling. Various statistics gather by SPSS12.0. The research is concluded with the following points, the credibility of advertising endorsers and sales promotions significantly affect purchase intention; the agreements of expertness of endorser credibility significantly differ from the education level of customers; the preferences of price discount significantly differ from age, marriage, and family composition; purchase intentions significantly differ from age, occupation, personal income, and marriage.