Avaliação de Usabilidade de Sistemas de Gerenciamento de Referências Bibliográficas

  • Ana Carolina T. Klock UDESC (Universidade do Estado de Santa Catarina)
  • Irmgard A. H. Campos Nakazoni UDESC
  • Isabela Gasparini UDESC
  • Marcelo da S. Hounsell UDESC

Resumo


Devido ao grande volume de dados disponíveis, os pesquisadores encontram dificuldades para armazenar e organizar os trabalhos considerados relevantes para sua pesquisa. Os sistemas de gerenciamento de referências aperfeiçoam este processo, auxiliando na criação de um novo trabalho por meio da padronização e formatação adequada das citações e referências. O objetivo deste artigo é avaliar a usabilidade dos sistemas EndNote, Mendeley e Zotero. Foram utilizados métodos de avaliação sem e com a participação do usuário. Observou-se que os usuários do EndNote apresentaram a maior taxa de conclusão das tarefas solicitadas enquanto os usuários do Mendeley obtiveram a maior taxa de satisfação.

Palavras-chave: Sistemas de Gerenciamento de Referências, Avaliação Heurística, Teste de Usabilidade, Questionário de Satisfação

Referências

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Publicado
17/05/2016
KLOCK, Ana Carolina T.; NAKAZONI, Irmgard A. H. Campos; GASPARINI, Isabela; HOUNSELL, Marcelo da S.. Avaliação de Usabilidade de Sistemas de Gerenciamento de Referências Bibliográficas. In: SIMPÓSIO BRASILEIRO DE SISTEMAS DE INFORMAÇÃO (SBSI), 12. , 2016, Florianópolis. Anais [...]. Porto Alegre: Sociedade Brasileira de Computação, 2016 . p. 494-501. DOI: https://doi.org/10.5753/sbsi.2016.5999.