The Journal of the Korea Contents Association (한국콘텐츠학회논문지)

The Korea Contents Association (한국콘텐츠학회)
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The Effects of Type of Group Based Incentive across Task Structure on Work Performance

과업의 상호의존성에 따라 집단 성과급 분배방식이 수행에 미치는 효과

  • Received : 2019.08.05
  • Accepted : 2019.10.23
  • Published : 2019.11.28
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Abstract

The purpose of this study is to examine the effects of different group incentive type on performance under two types of interdependence in a task structure. One hundred twenty college and graduate students were recruited and asked to perform group typing task. Each typing groups organized three members. Participants were randomly assigned to one of four experimental conditions: equally-distributed incentive and differentially-distributed under two different task interdependence. In this study, the dependent variable was the number of correctly typed characters. We found the significant interaction effects between group incentive type and task interdependence. Specifically, under interdependent task, the work performance of participants in equally-distributed group incentive condition was higher than the performance in differentially-distributed group incentive condition.

현대 경영환경에서 팀 과업의 증가에 따른 집단성과급의 도입이 일반화되는 추세이다. 선행연구에서 집단성과급의 효과는 과업의 상호의존성에 따라 달라질 수 있다는 논의가 진행되어 왔는데, 이를 실증적으로 분석한 연구는 드물고 결과가 일관적이지 않았다. 또한, 선행연구의 과업구조가 모두 상이했다. 본 연구의 목적은 과업의 상호의존성에 따라 집단 성과급 분배 방식이 수행에 미치는 효과를 검증하는 것이었다. 이를 위해 서울소재 대학 교내 게시판 및 홈페이지를 통하여 대학생 및 대학원생, 교직원 120명을 모집하였고, 120명을 대상으로 실험을 실시하였다. 본 연구에서 사용된 실험 과제는 정해진 양식에 따라 글자, 숫자 그리고 기호를 입력하는 것이었다. 본 연구의 독립변인은 과업의 상호의존성 정도(개인과업과 상호의존과업)와 성과급 분배방식(동등분배 집단 성과급과 차등분배 집단 성과급)이었으며, 종속변인은 정확하게 입력한 문자의 수였다. 실험 설계는 2 × 2 요인설계였으며, 각 집단에 30명씩 무작위로 할당되었다. 분석은 개인차의 영향력을 최소화하기 위해 공변량 분석을 실시하였으며, 전체 회기는 공변량 분석을 위한 사전회기 1회기, 실험회기 4회기 총 5회기였으며, 각 회기는 20분으로 구성되었다. 연구 결과, 개인과업에서 차등분배 성과급과 동등분배 성과급이 수행에 미치는 효과는 거의 동일하게 나타났으나, 상호의존 과업에서는 동등분배 성과급이 차등분배 성과급보다 더 효과적으로 수행을 향상시키는 것으로 나타났다. 이는 과업의 상호의존성에 따라 집단 성과급 효과가 달라 질 수 있음을 시사하는 결과이다.

Keywords

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