ABSTRACT

This leading, comprehensive text for courses on the sociology of work covers many vital new topics since the last edition (2015), just as it continues to offer foundational writings and discusses different types of jobs, inequality and intersectionality, work and family, and more.

New to this edition:
• The gig economy and new digital platforms and their effects on how work is organized.
• Precarious work and precarious workers, changes that reflect fundamental changes in employment relationships, increased job insecurity, and how people think about their jobs.
• The new retail, from customer interactions to a world where consumption is driven by data science.
• The latest research on call centers as the archetypal 21st-century workplace, illustrating many important issues about interactive work, transnational workplaces, gender, etc.
• The post-pandemic workplace, including essential workers and frontline workers, healthcare work and care workers; job flexibility, and implications for gender, work, and family.

chapter |8 pages

Introduction

part I|40 pages

Conceptual Foundations

chapter Chapter 1|8 pages

Alienated Labour

chapter Chapter 2|6 pages

Bureaucracy

chapter Chapter 4|5 pages

The Division of Labor

chapter Chapter 5|9 pages

The Managed Heart

part II|3 pages

The New Workplace

chapter Chapter 6|8 pages

The Rise of the Temp Economy in America

chapter Chapter 7|11 pages

Beyond Carrots and Sticks

How Outsourcing Companies Manufacture Effort via “Permanent Pedagogy”

chapter Chapter 8|14 pages

Work and Identity

How Precarious Workers Respond to “Personal Branding” Discourse

part III|4 pages

On the Job

chapter Chapter 12|13 pages

Cool Clothes and Fun Times?

Consumer Identity in Retail Clothing Work

chapter Chapter 13|13 pages

“I Can Never Be Too Comfortable”

Race, Gender, and Emotion at the Hospital Bedside

chapter Chapter 15|18 pages

The Portfolio Ideal Worker *

Insecurity and Inequality in the New Economy

part IV|4 pages

The Changed Landscape of Opportunity

chapter Chapter 18|16 pages

Moral Storytelling

Employers' Use of Credit Reports in Hiring Decisions

chapter Chapter 20|14 pages

How Much is Too Much?

The High Pay of CEOs

part V|63 pages

Work and Family

chapter Chapter 21|20 pages

How Do Mothers Make Sense of Work–Family Conflict?

A Cross-National Interview Study

chapter Chapter 22|14 pages

Signaling Parenthood

Managing the Motherhood Penalty and Fatherhood Premium in the Low-Wage Service Sector

chapter Chapter 24|13 pages

The Gendered Pandemic

The Implications of COVID-19 for Work and Family