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Task-Technology Fit and ICT Use in Remote Work Practice During the COVID-19 Pandemic

Task-Technology Fit and ICT Use in Remote Work Practice During the COVID-19 Pandemic

Jean Robert Kala Kamdjoug, Paule Bridelle Tchatat Tchana, Samuel Fosso Wamba, Arielle Ornela Ndassi Teutio
Copyright: © 2023 |Volume: 31 |Issue: 1 |Pages: 24
ISSN: 1062-7375|EISSN: 1533-7995|EISBN13: 9781668478905|DOI: 10.4018/JGIM.324097
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MLA

Kamdjoug, Jean Robert Kala, et al. "Task-Technology Fit and ICT Use in Remote Work Practice During the COVID-19 Pandemic." JGIM vol.31, no.1 2023: pp.1-24. http://doi.org/10.4018/JGIM.324097

APA

Kamdjoug, J. R., Tchana, P. B., Wamba, S. F., & Teutio, A. O. (2023). Task-Technology Fit and ICT Use in Remote Work Practice During the COVID-19 Pandemic. Journal of Global Information Management (JGIM), 31(1), 1-24. http://doi.org/10.4018/JGIM.324097

Chicago

Kamdjoug, Jean Robert Kala, et al. "Task-Technology Fit and ICT Use in Remote Work Practice During the COVID-19 Pandemic," Journal of Global Information Management (JGIM) 31, no.1: 1-24. http://doi.org/10.4018/JGIM.324097

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Abstract

This study examines the use of information and communications technology (ICT) in remote work practice during the COVID-19 pandemic by integrating task-technology fit theory and the post-acceptance model of IS continuance into a research framework. In addition, it operationalizes the technological characteristics of TTF (task-technology fit) with the technology acceptance model (TAM) and the diffusion of innovation (DOI) theory. The methodology to test the research model takes support from the partial least squares structural equation modeling (PLS-SEM) method using a sample of 320 employees. The results show that TAM significantly explains TTF. Furthermore, there is a positive impact of ICT use on individual and organizational performance. User satisfaction has the most significant effect on individual performance, organizational performance, and IS continuance intention. The authors provide some managerial implications for addressing the challenges of remote work related to ICT disruptions for the post-COVID-19 period.