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Artificial Intelligence Inroads Into HR: From the Present to the Future

Artificial Intelligence Inroads Into HR: From the Present to the Future

Swati Bansal, Monica Agarwal, Deepak Bansal, Santhi Narayanan
ISBN13: 9781799884972|ISBN10: 179988497X|ISBN13 Softcover: 9781799884989|EISBN13: 9781799884996
DOI: 10.4018/978-1-7998-8497-2.ch016
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MLA

Bansal, Swati, et al. "Artificial Intelligence Inroads Into HR: From the Present to the Future." Handbook of Research on Innovative Management Using AI in Industry 5.0, edited by Vikas Garg and Richa Goel, IGI Global, 2022, pp. 231-246. https://doi.org/10.4018/978-1-7998-8497-2.ch016

APA

Bansal, S., Agarwal, M., Bansal, D., & Narayanan, S. (2022). Artificial Intelligence Inroads Into HR: From the Present to the Future. In V. Garg & R. Goel (Eds.), Handbook of Research on Innovative Management Using AI in Industry 5.0 (pp. 231-246). IGI Global. https://doi.org/10.4018/978-1-7998-8497-2.ch016

Chicago

Bansal, Swati, et al. "Artificial Intelligence Inroads Into HR: From the Present to the Future." In Handbook of Research on Innovative Management Using AI in Industry 5.0, edited by Vikas Garg and Richa Goel, 231-246. Hershey, PA: IGI Global, 2022. https://doi.org/10.4018/978-1-7998-8497-2.ch016

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Abstract

Artificial intelligence is already here in all facets of work life. Its integration into human resources is a necessary process which has far-reaching benefits. It may have its challenges, but to survive in the current Industry 4.0 environment and prepare for the future Industry 5.0, organisations must penetrate AI into their HR systems. AI can benefit all the functions of HR, starting right from talent acquisition to onboarding and till off-boarding. The importance further increases, keeping in mind the needs and career aspirations of Generation Y and Z entering the workforce. Though employees have apprehensions of privacy and loss of jobs if implemented effectively, AI is the present and future. AI will not make people lose jobs; instead, it would require the HR people to upgrade their skills and spend their time in more strategic roles. In the end, it is the HR who will make the final decisions from the information that they get from the AI tools. A proper mix of human decision-making skills and AI would give organisations the right direction to move forward.

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