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Knowledge, Organizational Learning, and Memory at Software Companies

Knowledge, Organizational Learning, and Memory at Software Companies

Cássia Regina Bassan de Moraes, Leonardo Pereira Pinheiro de Souza
Copyright: © 2021 |Pages: 10
ISBN13: 9781799865124|ISBN10: 1799865126|ISBN13 Softcover: 9781799865131|EISBN13: 9781799865148
DOI: 10.4018/978-1-7998-6512-4.ch003
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MLA

Bassan de Moraes, Cássia Regina, and Leonardo Pereira Pinheiro de Souza. "Knowledge, Organizational Learning, and Memory at Software Companies." Role of Information Science in a Complex Society, edited by Elaine da Silva and Marta Lígia Pomim Valentim, IGI Global, 2021, pp. 35-44. https://doi.org/10.4018/978-1-7998-6512-4.ch003

APA

Bassan de Moraes, C. R. & Pereira Pinheiro de Souza, L. (2021). Knowledge, Organizational Learning, and Memory at Software Companies. In E. Silva & M. Valentim (Eds.), Role of Information Science in a Complex Society (pp. 35-44). IGI Global. https://doi.org/10.4018/978-1-7998-6512-4.ch003

Chicago

Bassan de Moraes, Cássia Regina, and Leonardo Pereira Pinheiro de Souza. "Knowledge, Organizational Learning, and Memory at Software Companies." In Role of Information Science in a Complex Society, edited by Elaine da Silva and Marta Lígia Pomim Valentim, 35-44. Hershey, PA: IGI Global, 2021. https://doi.org/10.4018/978-1-7998-6512-4.ch003

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Abstract

Software development is intensive in knowledge use, both tacit, regarding to experience, and explicit, concerning to project documentation. Knowledge must be shared, so the organization can learn, and employees can coordinately reach its objectives. Learning is impossible without organizational memory, which has formal and informal elements, related with tacit and explicit knowledge. Thus, the aim of this chapter is to discuss the relationship between knowledge, organizational learning, and organizational memory in software development, highlighting hurdles commonly faced and providing suggestions for improvement.

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