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Dynamic Capabilities of Decision-oriented Service Systems

Dynamic Capabilities of Decision-oriented Service Systems

Rainer Schmidt, Michael Möhring, Alfred Zimmerman
Copyright: © 2021 |Pages: 28
ISBN13: 9781799853398|ISBN10: 179985339X|EISBN13: 9781799853404
DOI: 10.4018/978-1-7998-5339-8.ch045
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MLA

Schmidt, Rainer, et al. "Dynamic Capabilities of Decision-oriented Service Systems." Research Anthology on Architectures, Frameworks, and Integration Strategies for Distributed and Cloud Computing, edited by Information Resources Management Association, IGI Global, 2021, pp. 957-984. https://doi.org/10.4018/978-1-7998-5339-8.ch045

APA

Schmidt, R., Möhring, M., & Zimmerman, A. (2021). Dynamic Capabilities of Decision-oriented Service Systems. In I. Management Association (Ed.), Research Anthology on Architectures, Frameworks, and Integration Strategies for Distributed and Cloud Computing (pp. 957-984). IGI Global. https://doi.org/10.4018/978-1-7998-5339-8.ch045

Chicago

Schmidt, Rainer, Michael Möhring, and Alfred Zimmerman. "Dynamic Capabilities of Decision-oriented Service Systems." In Research Anthology on Architectures, Frameworks, and Integration Strategies for Distributed and Cloud Computing, edited by Information Resources Management Association, 957-984. Hershey, PA: IGI Global, 2021. https://doi.org/10.4018/978-1-7998-5339-8.ch045

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Abstract

A new class of information system architecture, decision-oriented service systems, is spreading more and more. Decision-oriented service systems provide services that support decisions in business processes and products based on the capabilities of cloud-computing environments. To pave the way for the creation of design methods of business processes and products based on decision-oriented service systems, this article introduces a capability-oriented approach. Starting from technological capabilities, more abstract operational and dynamic capabilities are created. The framework created is based on an integrated conceptualization of decision-oriented service systems that allows capturing synergetic effects. By creating the framework, the gap between the technological capabilities of technologies and the strategic goals of enterprises shall be narrowed.

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