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HRM in the Tourism Industry: Inferences From Research

HRM in the Tourism Industry: Inferences From Research

Maria Carolina Martins-Rodrigues, Luciana Aparecida Barbieri da Rosa, Maria José Sousa, Larissa Cristina Barberi, Tais Pentiado Godoy
Copyright: © 2021 |Pages: 21
ISBN13: 9781799840992|ISBN10: 1799840999|ISBN13 Softcover: 9781799855569|EISBN13: 9781799841005
DOI: 10.4018/978-1-7998-4099-2.ch003
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MLA

Martins-Rodrigues, Maria Carolina, et al. "HRM in the Tourism Industry: Inferences From Research." Handbook of Research on Multidisciplinary Approaches to Entrepreneurship, Innovation, and ICTs, edited by Luísa Cagica Carvalho, et al., IGI Global, 2021, pp. 42-62. https://doi.org/10.4018/978-1-7998-4099-2.ch003

APA

Martins-Rodrigues, M. C., Barbieri da Rosa, L. A., Sousa, M. J., Barberi, L. C., & Godoy, T. P. (2021). HRM in the Tourism Industry: Inferences From Research. In L. Carvalho, L. Reis, A. Prata, & R. Pereira (Eds.), Handbook of Research on Multidisciplinary Approaches to Entrepreneurship, Innovation, and ICTs (pp. 42-62). IGI Global. https://doi.org/10.4018/978-1-7998-4099-2.ch003

Chicago

Martins-Rodrigues, Maria Carolina, et al. "HRM in the Tourism Industry: Inferences From Research." In Handbook of Research on Multidisciplinary Approaches to Entrepreneurship, Innovation, and ICTs, edited by Luísa Cagica Carvalho, et al., 42-62. Hershey, PA: IGI Global, 2021. https://doi.org/10.4018/978-1-7998-4099-2.ch003

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Abstract

This chapter aims to analyze the research from the last 20 years about human resources management in the tourism industry. The research question is: What are the contributions of the international publications on human resources management and tourism in the Web of Science and Scopus databases in the last two decades? In order to accomplish this goal, the research methodology will be a literature survey using the Scopus and WoS databases. To develop this research, first, it will be performed a literature review on HRM as strategic value, and also on the multiple perspectives of the concept of tourism. Moreover, it will be made state of the art on human resources management in the tourism industry. Furthermore, the results of the literature survey are presented. The main findings show that there is still a need for more production about human resources management in the tourism industry, which was based on the importance of one segment to the other, as well as the infinite possibilities of incremental actions that allow a mutual benefit between these two fields.

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