MLA
Güngör, Ayşegül Sağkaya, and Çiğdem Tütüncü Özgen. "Did You Read the Customer Reviews Before Shopping?: The Effect of Customer Reviews About Online Retail Platforms on Consumer Behavioral Responses." Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior, edited by Ana Maria Soares and Maher Georges Elmashhara, IGI Global, 2020, pp. 178-208. https://doi.org/10.4018/978-1-7998-2220-2.ch008
APA
Güngör, A. S. & Özgen, Ç. T. (2020). Did You Read the Customer Reviews Before Shopping?: The Effect of Customer Reviews About Online Retail Platforms on Consumer Behavioral Responses. In A. Soares & M. Elmashhara (Eds.), Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior (pp. 178-208). IGI Global. https://doi.org/10.4018/978-1-7998-2220-2.ch008
Chicago
Güngör, Ayşegül Sağkaya, and Çiğdem Tütüncü Özgen. "Did You Read the Customer Reviews Before Shopping?: The Effect of Customer Reviews About Online Retail Platforms on Consumer Behavioral Responses." In Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior, edited by Ana Maria Soares and Maher Georges Elmashhara, 178-208. Hershey, PA: IGI Global, 2020. https://doi.org/10.4018/978-1-7998-2220-2.ch008
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