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Human Factor in Designing an Elderly Care Ecosystem

Human Factor in Designing an Elderly Care Ecosystem

Thais Andrea Baldissera, Luis M. Camarinha-Matos, Cristiano De Faveri
Copyright: © 2022 |Pages: 26
ISBN13: 9781668452950|ISBN10: 1668452952|EISBN13: 9781668452967
DOI: 10.4018/978-1-6684-5295-0.ch022
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MLA

Baldissera, Thais Andrea, et al. "Human Factor in Designing an Elderly Care Ecosystem." Research Anthology on Supporting Healthy Aging in a Digital Society, edited by Information Resources Management Association, IGI Global, 2022, pp. 365-390. https://doi.org/10.4018/978-1-6684-5295-0.ch022

APA

Baldissera, T. A., Camarinha-Matos, L. M., & De Faveri, C. (2022). Human Factor in Designing an Elderly Care Ecosystem. In I. Management Association (Ed.), Research Anthology on Supporting Healthy Aging in a Digital Society (pp. 365-390). IGI Global. https://doi.org/10.4018/978-1-6684-5295-0.ch022

Chicago

Baldissera, Thais Andrea, Luis M. Camarinha-Matos, and Cristiano De Faveri. "Human Factor in Designing an Elderly Care Ecosystem." In Research Anthology on Supporting Healthy Aging in a Digital Society, edited by Information Resources Management Association, 365-390. Hershey, PA: IGI Global, 2022. https://doi.org/10.4018/978-1-6684-5295-0.ch022

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Abstract

This chapter provides a brief overview of the demographic evolution and aging process, introducing a collaborative framework to assist senior citizens. The importance of supporting the age-related care needs, and the potential technologies for aging support are highlighted. A conceptual model for an elderly care ecosystem (ECE) and methods for care service personalization and evolution based on a collaborative environment are presented. To facilitate the consideration of human factors in the early design stage of ECE, a care need goals taxonomy and human-centered design principles are introduced. Customer, service, and service provider template profiles to design the elderly care ecosystem are proposed. Experimental results and feedback from lead users are presented and discussed. The goal of the ECE framework is to provide assistance in service recommendation (and adaptation) for the elderly care domain taking into account human factors.

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