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Articulating Tacit Knowledge in Multinational E-Collaboration on New Product Designs

Articulating Tacit Knowledge in Multinational E-Collaboration on New Product Designs

Kenneth David Strang
Copyright: © 2011 |Pages: 33
ISBN13: 9781609605872|ISBN10: 160960587X|EISBN13: 9781609605889
DOI: 10.4018/978-1-60960-587-2.ch806
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MLA

Strang, Kenneth David. "Articulating Tacit Knowledge in Multinational E-Collaboration on New Product Designs." Global Business: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2011, pp. 2298-2330. https://doi.org/10.4018/978-1-60960-587-2.ch806

APA

Strang, K. D. (2011). Articulating Tacit Knowledge in Multinational E-Collaboration on New Product Designs. In I. Management Association (Ed.), Global Business: Concepts, Methodologies, Tools and Applications (pp. 2298-2330). IGI Global. https://doi.org/10.4018/978-1-60960-587-2.ch806

Chicago

Strang, Kenneth David. "Articulating Tacit Knowledge in Multinational E-Collaboration on New Product Designs." In Global Business: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 2298-2330. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-587-2.ch806

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Abstract

An e-business new product development (NPD) knowledge articulation model is built from the interdisciplinary empirical and theoretical literature. The model is intended to facilitate a case study of a large multinational mobile communications services/products company (with team members in Europe, Asia and Australia). The NPD teams include subject matter experts that function as a community of practice, electronically collaborating in a virtual context. The knowledge created and shared in the NPD teams involve various unknown levels of tacit and explicit ideas, which are difficult to understand or assess. The goal of the research is to build a tacit knowledge articulation framework and measurement construct that can be used to understand how a successful (or unsuccessful) NPD team operates, in terms of knowledge innovation and productivity. Complex issues and controversies in knowledge management are examined to clarify terminology for future research.

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