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Multitasking: Some Consequences of the Convergence of Technologies in the Workplace

Multitasking: Some Consequences of the Convergence of Technologies in the Workplace

Alice Robbin
Copyright: © 2011 |Pages: 20
ISBN13: 9781609600570|ISBN10: 1609600576|EISBN13: 9781609600594
DOI: 10.4018/978-1-60960-057-0.ch007
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MLA

Robbin, Alice. "Multitasking: Some Consequences of the Convergence of Technologies in the Workplace." Information and Communication Technologies, Society and Human Beings: Theory and Framework (Festschrift in honor of Gunilla Bradley), edited by Darek Haftor and Anita Mirijamdotter, IGI Global, 2011, pp. 76-95. https://doi.org/10.4018/978-1-60960-057-0.ch007

APA

Robbin, A. (2011). Multitasking: Some Consequences of the Convergence of Technologies in the Workplace. In D. Haftor & A. Mirijamdotter (Eds.), Information and Communication Technologies, Society and Human Beings: Theory and Framework (Festschrift in honor of Gunilla Bradley) (pp. 76-95). IGI Global. https://doi.org/10.4018/978-1-60960-057-0.ch007

Chicago

Robbin, Alice. "Multitasking: Some Consequences of the Convergence of Technologies in the Workplace." In Information and Communication Technologies, Society and Human Beings: Theory and Framework (Festschrift in honor of Gunilla Bradley), edited by Darek Haftor and Anita Mirijamdotter, 76-95. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-057-0.ch007

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Abstract

Gunilla Bradley has been an intellectual force for more than forty years. The evolution of her thinking led to a theoretical model that posits the convergence of computer, information, and media technologies and how our work and private lives have been transformed by computerization. This essay examines recent research on this convergence in the context of multitasking, including communicative practices in social and interpersonal interactions at work, effects on the quality of work life and job performance, and the dissolving of the boundaries of work and private lives. Convergence has had both positive and negative effects. It has the potential for improving the quality of social and interpersonal relationships and productivity in the workplace, but, at the same time, substantial evidence shows that multitasking has contributed, sometimes significantly, to increases in stress and cognitive load that have impeded job performance. These effects of computerization were identified very early in Bradley’s research investigations, confirming the continued relevance of her research agenda for future work that she proposed more than 20 years ago in her book Computers and the Psychosocial Work Environment.

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