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Computer Attitude and Anxiety

Computer Attitude and Anxiety

Pieter Blignaut, Andries Burger, Theo McDonald, Janse Tolmie
Copyright: © 2009 |Pages: 7
ISBN13: 9781605660264|ISBN10: 1605660264|EISBN13: 9781605660271
DOI: 10.4018/978-1-60566-026-4.ch105
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MLA

Blignaut, Pieter, et al. "Computer Attitude and Anxiety." Encyclopedia of Information Science and Technology, Second Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2009, pp. 647-653. https://doi.org/10.4018/978-1-60566-026-4.ch105

APA

Blignaut, P., Burger, A., McDonald, T., & Tolmie, J. (2009). Computer Attitude and Anxiety. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, Second Edition (pp. 647-653). IGI Global. https://doi.org/10.4018/978-1-60566-026-4.ch105

Chicago

Blignaut, Pieter, et al. "Computer Attitude and Anxiety." In Encyclopedia of Information Science and Technology, Second Edition, edited by Mehdi Khosrow-Pour, D.B.A., 647-653. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-026-4.ch105

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Abstract

Computers in the workplace are a given. Although the advantages of computers are well-known and proven, many people still try to avoid using them. It is extremely important to find out which factors influence the success of end-user computing. What are the reasons that some people excel on a computer while others have problems and even build up a resistance toward the use of computers? This chapter provides a literature-based overview of computer attitude and computer anxiety as factors that influence a user’s resistance, commitment, and achievement. A graphic model, according to which the interactions between computer attitude and anxiety, their causes, indicators, and impacts may be understood, is proposed. It is put forth that external strategies to deal with anxiety and a negative attitude are imperative to break down a snowballing effect of cause and effect and to ensure effective end-user computing.

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