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Visual Process Support to Assist Users in Policy Making

Visual Process Support to Assist Users in Policy Making

Dirk Burkhardt, Kawa Nazemi, Jörn Kohlhammer
Copyright: © 2014 |Pages: 14
ISBN13: 9781466662360|ISBN10: 1466662360|EISBN13: 9781466662377
DOI: 10.4018/978-1-4666-6236-0.ch009
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MLA

Burkhardt, Dirk, et al. "Visual Process Support to Assist Users in Policy Making." Handbook of Research on Advanced ICT Integration for Governance and Policy Modeling, edited by Peter Sonntagbauer, et al., IGI Global, 2014, pp. 149-162. https://doi.org/10.4018/978-1-4666-6236-0.ch009

APA

Burkhardt, D., Nazemi, K., & Kohlhammer, J. (2014). Visual Process Support to Assist Users in Policy Making. In P. Sonntagbauer, K. Nazemi, S. Sonntagbauer, G. Prister, & D. Burkhardt (Eds.), Handbook of Research on Advanced ICT Integration for Governance and Policy Modeling (pp. 149-162). IGI Global. https://doi.org/10.4018/978-1-4666-6236-0.ch009

Chicago

Burkhardt, Dirk, Kawa Nazemi, and Jörn Kohlhammer. "Visual Process Support to Assist Users in Policy Making." In Handbook of Research on Advanced ICT Integration for Governance and Policy Modeling, edited by Peter Sonntagbauer, et al., 149-162. Hershey, PA: IGI Global, 2014. https://doi.org/10.4018/978-1-4666-6236-0.ch009

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Abstract

The policy making process requires the involvement of various stakeholders, who bring in very heterogeneous experiences and skills concerning the policymaking domain, as well as experiences of ICT solutions. Current solutions are primarily designed to provide “one-solution-fits-all” answers, which in most cases fail the needs of all stakeholders. In this chapter, the authors introduce a new approach to assist users based on their tasks. Therefore, the system observes the interaction of the user and recognizes the current phase of the policymaking process and the profile of the user to assist him more sufficiently in solving his task. For this purpose, the system automatically enables or disables supporting features such as visualization, tools, and supporting techniques.

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