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Cognitive Authority Revisited in Web Social Interaction

Cognitive Authority Revisited in Web Social Interaction

Roberto Pereira, Heiko Hornung, M. Cecília C. Baranauskas
Copyright: © 2014 |Pages: 16
ISBN13: 9781466643130|ISBN10: 1466643137|EISBN13: 9781466643147
DOI: 10.4018/978-1-4666-4313-0.ch010
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MLA

Pereira, Roberto, et al. "Cognitive Authority Revisited in Web Social Interaction." Frameworks of IT Prosumption for Business Development, edited by Małgorzata Pańkowska, IGI Global, 2014, pp. 142-157. https://doi.org/10.4018/978-1-4666-4313-0.ch010

APA

Pereira, R., Hornung, H., & Baranauskas, M. C. (2014). Cognitive Authority Revisited in Web Social Interaction. In M. Pańkowska (Ed.), Frameworks of IT Prosumption for Business Development (pp. 142-157). IGI Global. https://doi.org/10.4018/978-1-4666-4313-0.ch010

Chicago

Pereira, Roberto, Heiko Hornung, and M. Cecília C. Baranauskas. "Cognitive Authority Revisited in Web Social Interaction." In Frameworks of IT Prosumption for Business Development, edited by Małgorzata Pańkowska, 142-157. Hershey, PA: IGI Global, 2014. https://doi.org/10.4018/978-1-4666-4313-0.ch010

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Abstract

Social software is a growing reality worldwide, while the design of systems that promote and keep users’ participation and reflect a respect to users’ culture and values is still a challenging task. In this chapter, the authors revisit the concept of Cognitive Authority as a means for supporting better social interactions on the Web. To revisit this concept, they draw on the Value Pie: an artifact that favors the analysis and informed discussion about values and culture in social software. In order to situate the discussion in a practical setting, the authors present a case study related to the design of a social network system intended to support the constitution of a network of authorities. The case study shows examples of how values and cultural aspects influence the way a computational feature must be designed to make sense to its users.

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