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Multi-Dimensional Factors Impacting on E-Government Adoption in Botswana, Mozambique, and Malawi

Multi-Dimensional Factors Impacting on E-Government Adoption in Botswana, Mozambique, and Malawi

Kelvin Joseph Bwalya, Tanya Du Plessis, Chris Rensleigh
Copyright: © 2013 |Pages: 14
ISBN13: 9781466620537|ISBN10: 1466620536|EISBN13: 9781466620544
DOI: 10.4018/978-1-4666-2053-7.ch005
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MLA

Sushil K. Sharma. "Multi-Dimensional Factors Impacting on E-Government Adoption in Botswana, Mozambique, and Malawi." Adoption of Virtual Technologies for Business, Educational, and Governmental Advancements, IGI Global, 2013, pp.58-71. https://doi.org/10.4018/978-1-4666-2053-7.ch005

APA

S. Sharma (2013). Multi-Dimensional Factors Impacting on E-Government Adoption in Botswana, Mozambique, and Malawi. IGI Global. https://doi.org/10.4018/978-1-4666-2053-7.ch005

Chicago

Sushil K. Sharma. "Multi-Dimensional Factors Impacting on E-Government Adoption in Botswana, Mozambique, and Malawi." In Adoption of Virtual Technologies for Business, Educational, and Governmental Advancements. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-2053-7.ch005

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Abstract

With widespread adoption of ICT usage in public service delivery platforms (e-Government) throughout the world, African countries have vowed not to be left behind in this marathon. Robust e-Government adoption depends on the strategy employed to implement it. This paper presents the different initiatives that have been employed to promote e-Government development and development in Botswana, Mozambique and Malawi thereby showing the impact of such initiatives on overall e-Government agenda. Using extensive document and literature reviews, this paper further intends to investigate the status of e-Government implementation in these three countries and understand the multi-dimensional factors that dictate adoption and use of e-Government services. The paper has found that deliberate fiscal ICT policies, trust of e-applications, availability of ICT infrastructures such as appropriate mobile phone and base stations technology, usability of ICT platforms, and relevant ICT skills of ordinary citizens have a lasting positive impact on people’s intention to engage in e-Government.

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