Abstract
Five-person groups were run in each of three satisfaction feedback conditions: no feedback, overt feedback and covert feedback. In the overt condition all Ss publicly signalled their satisfaction to the group whereas in the covert condition satisfaction was signalled anonymously. Performance was best in covert, next best in overt, and poorest in the no feedback condition. Results were interpreted in terms of validity of feedback.
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Shaw, M.E., Blum, J.M. Effects of the group’s knowledge of member satisfaction upon group performance. Psychon Sci 1, 15–16 (1964). https://doi.org/10.3758/BF03342765
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DOI: https://doi.org/10.3758/BF03342765