Developing and Testing a Suite of Institutional Indices to Underpin the Measurement and Management of Tourism Destination Transformation
Economic, social, and environmental transformation of destinations as a consequence of tourism has been observed and studied extensively within the tourism literature. transformation theory has evolved as a tool for understanding structural economic, social, or environmental change,
which is driven by institutions. there is an emerging body of research that has sought to identify the institutional aspects of the tourism transformation process. Despite this, there has been limited development of tools that can measure institutions, inhibiting the development of long-run
decision-making models that governments can use when developing policies for tourism destination development. As a result this research contributes a suite of institutional indices that can be used by tourism managers and planners to monitor, evaluate, and benchmark the tourism industry's
institutions. Drawing from the organizational change literature, the proposed indices focus on competition, management processes, data and research capabilities, collaboration efforts, benchmarking processes, learning ability, and agility and adaptability. this research is an important step
in developing combined structural and institutional models that will contribute to the development and implementation of decision-making tools to assist destinations seeking to achieve long-term sustainable tourism transformation.
Keywords: BUSINESSES; INDICES; INSTITUTIONS; PERFORMANCE MEASUREMENT; TOURISM; TRANSFORMATION
Document Type: Research Article
Publication date: 01 March 2013
- Established in 1996, Tourism Analysis is an interdisciplinary journal that provides a platform for exchanging ideas and research in tourism and related fields. The journal aims to publish articles that explore a broad range of research subjects, including, but not limited to, the social, economic, cultural, environmental, and psychological aspects of tourism, consumer behavior in tourism, sustainable and responsible tourism, and effective operations, marketing, and management.
Tourism Analysis focuses on both theoretical and applied research and strives to promote innovative approaches to understanding the complex and dynamic nature of tourism, its stakeholders, businesses, and its effects on society. The journal welcomes articles on innovative research topics and methodologies beyond the traditional theory-testing sciences, such as robotics, computational sciences, and data analytics.
Our primary goal is to contribute to the development and advancement of new knowledge in tourism while fostering critical reflections and debates on the radical changes and evolution in tourism among scholars, practitioners, policymakers, and other stakeholders.
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