Museums and Heritage in the digital age. The challenge of cultural change and technological innovation

Abstract

Museums are information providers, creators of knowledge and communicators of content.  The Internet and digital technology have created a golden age of opportunities for museums and have increased their relevancy, as well as offered them a great possibility to improve cultural democracy, participation and access to heritage.

ICOM, the global association of museums and museum professionals, has been widely discussing the impact of the technological revolution on museums.  The pandemic has accelerated innovations that were already under way. The new challenges have been drivers of change and the new difficulties have brought forth new approaches.