본 연구의 목적은 Satir 빙산모형을 사용해서 내담자의 자기자각 과정이 분노정서 변화과정에 미치는 영향을 대화분석을 적용하여 알아보는 것이다. 이를 위해 8명의 내담자를 모집하여 자기자각 상담을 진행하였고 녹취와 녹화를 하여 축어록을 만들었다. 8명의 축어록을 비교하여 복합적이며 명확한 자기지각 변화과정의 중요성이 나타나는 4명의 사례에 대해 기호를 붙여 분석을 위한 전사 자료를 만들었다. 전사된 자료를 통해 내담자의 분노정서 변화과정과 자기자각 과정을 분석하였다. 본 연구결과를 살펴보면 다음과 같다. 첫째, 내담자의 자기자각은 내담자가 경험하는 분노정서 강도를 감소시켰다. 내담자의 자기자각의 상태는 방어의 상태에 따라 개별적 차이가 있지만 분노정서의 강도는 뚜렷한 감소를 보였다. 둘째, 내담자의 자기자각 수준이 확장될수록 분노정서는 감소하였다. 내담자의 자기자각의 영역 즉, 감정, 지각, 기대, 열망으로 자기자각이 확장될수록 분노정서 강도가 감소하는 현상을 보였다. 이 사실은 내담자가 자신의 분노정서 내용을 알고 이해하며 인정하고 수용, 존중을 할 때 분노정서 강도가 감소하는 변화가 일어난다는 사실을 보여 준다. 셋째, 내담자의 자기자각 과정은 상담자의 주도성에 의해 이루어졌다. 즉 내담자가 자기자각을 하는 과정에는 상담자의 질문법과 촉진법이 주도적 역할을 했음을 확인할 수 있었다. 내담자는 상담자의 빙산모형 질문과 체계적이고 단계적인 질문에 의해 상담자의 저항을 존중하는 질문을 받으면서 자기자각을 했으며, 상담자의 공감과 명료화 작업, 인정과 존중 작업에 의해 자기자각의 상태가 이루어졌다. 이러한 연구결과를 바탕으로 본 연구의 의의 및 시사점을 논의하였고, 후속연구를 위한 제언을 하였다.
This research aims to identify the influence of the process of client's self-awareness on the change of the emotion of anger using Satir's Iceberg Model and through conversation analysis. For this purpose, self-awareness counseling carried out for 8clients, making verbatim transcripts through tape-recording and videotaping. By comparing verbatim records of 8 participants, 4 transcribed data were established for the analysis by marking symbols for the 4 clients' cases, showing comprehensive and clear process of change of importance in self-awareness. The process of changes in emotion of anger and clients' self-awareness was analyzed from transcribed data. The results are as follows. First, the self-awareness of clients reduces the intensity of subjective emotion of anger; and the intensity of subjective emotion of anger was clearly decreased, although the level of self-awareness of clients showed individual differences in response to the defense state of them. Second, the subjective emotion of anger of clients was decreased as they extend their levels of self-awareness. As the self - awareness was expanded by the client's domain of self - awareness, that is, emotion, perception, expectation and aspiration, the intensity of anger emotion decreased. It reveals the fact that when the clients know, understand, accept and respect the cues of their emotion of anger, the intensity of the subjective emotion of anger is changed decreasingly. Third, the process of client's self-awareness was initiated by the counselor. It was recognized that the counselor's skillful questions and facilitating techniques were both played leading roles in the process of clients' self-awareness. Clients developed their level of self-awareness by the questions derived from the iceberg model, systematic and step-by-step questions with respect and also it was achieved by counselor's strategy of empathetic understanding, clarifying, accepting and respecting work. Based on the results, some significances and implications of the research were discussed, and further research was suggested.
This research aims to identify the influence of the process of client's self-awareness on the change of the emotion of anger using Satir's Iceberg Model and through conversation analysis. For this purpose, self-awareness counseling carried out for 8clients, making verbatim transcripts through tape-recording and videotaping. By comparing verbatim records of 8 participants, 4 transcribed data were established for the analysis by marking symbols for the 4 clients' cases, showing comprehensive and clear process of change of importance in self-awareness. The process of changes in emotion of anger and clients' self-awareness was analyzed from transcribed data. The results are as follows. First, the self-awareness of clients reduces the intensity of subjective emotion of anger; and the intensity of subjective emotion of anger was clearly decreased, although the level of self-awareness of clients showed individual differences in response to the defense state of them. Second, the subjective emotion of anger of clients was decreased as they extend their levels of self-awareness. As the self - awareness was expanded by the client's domain of self - awareness, that is, emotion, perception, expectation and aspiration, the intensity of anger emotion decreased. It reveals the fact that when the clients know, understand, accept and respect the cues of their emotion of anger, the intensity of the subjective emotion of anger is changed decreasingly. Third, the process of client's self-awareness was initiated by the counselor. It was recognized that the counselor's skillful questions and facilitating techniques were both played leading roles in the process of clients' self-awareness. Clients developed their level of self-awareness by the questions derived from the iceberg model, systematic and step-by-step questions with respect and also it was achieved by counselor's strategy of empathetic understanding, clarifying, accepting and respecting work. Based on the results, some significances and implications of the research were discussed, and further research was suggested.
