Creutzfeldt, Naomi. "Alternative Dispute Resolution for Consumers".
The Role of Consumer ADR in the Administration of Justice: New Trends in Access to Justice under EU Directive 2013/11, edited by Michael Stürner, Fernando Gascón Inchausti and Remo Caponi, Berlin, München, Boston: Otto Schmidt/De Gruyter european law pub, 2014, pp. 3-10.
https://doi.org/10.1515/9783866536098.3Creutzfeldt, N. (2014). Alternative Dispute Resolution for Consumers. In M. Stürner, F. Gascón Inchausti & R. Caponi (Ed.),
The Role of Consumer ADR in the Administration of Justice: New Trends in Access to Justice under EU Directive 2013/11 (pp. 3-10). Berlin, München, Boston: Otto Schmidt/De Gruyter european law pub.
https://doi.org/10.1515/9783866536098.3Creutzfeldt, N. 2014. Alternative Dispute Resolution for Consumers. In: Stürner, M., Gascón Inchausti, F. and Caponi, R. ed.
The Role of Consumer ADR in the Administration of Justice: New Trends in Access to Justice under EU Directive 2013/11. Berlin, München, Boston: Otto Schmidt/De Gruyter european law pub, pp. 3-10.
https://doi.org/10.1515/9783866536098.3Creutzfeldt, Naomi. "Alternative Dispute Resolution for Consumers" In
The Role of Consumer ADR in the Administration of Justice: New Trends in Access to Justice under EU Directive 2013/11 edited by Michael Stürner, Fernando Gascón Inchausti and Remo Caponi, 3-10. Berlin, München, Boston: Otto Schmidt/De Gruyter european law pub, 2014.
https://doi.org/10.1515/9783866536098.3Creutzfeldt N. Alternative Dispute Resolution for Consumers. In: Stürner M, Gascón Inchausti F, Caponi R (ed.)
The Role of Consumer ADR in the Administration of Justice: New Trends in Access to Justice under EU Directive 2013/11. Berlin, München, Boston: Otto Schmidt/De Gruyter european law pub; 2014. p.3-10.
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