Motivation – To understand a new work role in emergency medical services, the relationship between situation awareness (SA) and decision-making among emergency care practitioners (ECPs) is examined. Research approach – A scoping study was completed and involved observations (36 hours of ride-outs and 4 hours of sit-ins) and semi-structured interviews with a group of ECPs and Triage Nurses at an ambulance control room. A subject matter expert was consulted to validate a communication map derived from the observations and interviews. Findings/Design – The results show that system’s factors could affect the creation of SA and decision-making. As a result, a framework for SA and decision-making among ECPs was developed. Originality/Value – This study extends the study of SA into emergency medical services domain. It also contributes in understanding a new practitioner role in the UK. Take away message – Factors related to the development of SA should be understood to support decisionmaking among ECPs and thereby improve the quality of care in emergency medicine.
Content
Author and article information
Contributors
Harris Shah Abd Hamid
Patrick Waterson
Sue Hignett
Conference
Publication date:
June
2009
Publication date
(Print):
June
2009
Pages: 323-330
Affiliations
[0001]HEPSU, Department of Human Sciences
Loughborough University
Loughborough
LE11 3TU England