ABSTRACT
For the past few years, company growth in Indonesia has moved swiftly, especially for digital startups. A big portion of digital startups in Indonesia operate in the retail, financial, and software industries. However, these industries are also known to have high turnover rates worldwide. The goal of this research is to explore factors that influence turnover intention on the startup employees in Indonesia. This study used burnout, work–life balance, and job satisfaction variables to examine the turnover intention of the employees. This research used a quantitative approach, through a structured questionnaire survey with 5-point Likert scale. The sample consisted of 210 employees from various digital startup companies in Jakarta, Bogor, Tangerang, and Bekasi. The study found that there is negative and significant direct relation between burnout and job satisfaction, and between job satisfaction and turnover intention. The direct relation between work–life balance and job satisfaction was found to be positive and also significant. In addition, job satisfaction as a mediator for burnout and work–life balance toward turnover intention was also proven to have a significant role for the employees to leave their current startup. However, the study did not find a direct and significant relation between burnout and work–life balance toward turnover intention.
