Referring to the Association of Research Library (ARL)'s LibQual+ project, Tsinghua University Library organize and carry out the Library Service Quality Survey Project to the campus. In this paper, we introduce some experience of design and implementing a Web-based survey system.
董丽,周虹,赵熊. 读者满意度调查分析系统的设计与实现[J]. 现代图书情报技术, 2004, 20(12): 72-75.
Dong Li,Zhou Hong,Zhao Xiong. Design and Implementation of Library Service Quality Survey System. New Technology of Library and Information Service, 2004, 20(12): 72-75.