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Discrete choice surveys by telephone

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Abstract

In two consumer studies, discrete choice surveys were administered both by telephone and by traditional pencil and paper methods. Study participants responded to discrete choice surveys concerning pizza restaurants in the first study and fast food restaurants in the second. Neither aggregate level estimated utilities for the pizza restaurants, nor market shares for the fast food restaurants differed by method of administration. The results indicate that discrete choice surveys can be successfully administered by telephone.

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Author information

Authors and Affiliations

  1. the Pennsylvania State University, USA

    W. Steven Perkins (Assistant Professor of Marketing) & Jacqueline Roundy

Authors
  1. W. Steven Perkins
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  2. Jacqueline Roundy
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Additional information

He received his Ph.D. in marketing from the University of Texas at Dallas. Dr. Perkins is interested in marketing research methodology and in the use of marketing research information in managerial decision making.

Dr. Perkins has published articles in theJournal of Marketing Research andPsychometrika. He is a member of the American Marketing Association, the Marketing Research Association, and the TIMS College of Marketing.

Jacqueline Roundy recently completed the M.S. degree in marketing from the Pennsylvania State University. In addition she holds an M.B.A. from the University of Utah. She is currently working in Europe.

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Perkins, W.S., Roundy, J. Discrete choice surveys by telephone. JAMS 21, 33–38 (1993). https://doi.org/10.1177/0092070393211004

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