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Unsocial Robots: How Western Culture Dooms Consumer Social Robots to a Society of One

Published:19 April 2023Publication History

ABSTRACT

Markus and Kitayama suggests Western centric culture has a bias to the independent rather than the interdependence self. We argue that this has resulted in a bias for social robots to be assistants, companions, wing-men and one-to-one carers. Thus, the social in most commercial social robots is a simulated social interaction with a single user, an echo chamber of unnecessary interaction that inevitability creates systems that obstruct social interaction rather than encourage it. The resulting robot flunkies, yes-men and pretend friends have little long term utility. In contrast, we argue that rather it is as mediators, facilitators and working within human communities and groups that offers the real opportunity for social robots.

Footnotes

  1. 1 A polite way to say almost non-existent

    Footnote
  2. 2 This term is often a commercial term for giving up but desperately still trying to monetize anything left for the effort.

    Footnote
  3. 3 https://finance.yahoo.com/news/amazons-alexa-unit-faces-layoffs-113600639.html

    Footnote
  4. 4 Ironic now with the news of Amazon’s Alexa woes.

    Footnote
  5. 5 https://www.youtube.com/watch?v=H0h20jRA5M0

    Footnote
  6. 6 https://miko.ai/gb

    Footnote
  7. 7 if it ever becomes available

    Footnote
  8. 8 I’m not sure if the copy writers really thought through the meaning of this, at least I hope not

    Footnote
  9. 9 http://www.bluefrogrobotics.com/robot/

    Footnote
  10. 10 We can almost guarantee that smart speaker manufacturers are working very hard to recognize users so they can build individual profiles and create a one-to-one user experience if the device is in a shared space.

    Footnote
  11. 11 https://www.unicef.org/globalinsight/media/2206/file

    Footnote

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      • Published in

        cover image ACM Conferences
        CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
        April 2023
        3914 pages
        ISBN:9781450394222
        DOI:10.1145/3544549

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        • Published: 19 April 2023

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