skip to main content
10.1145/3500868.3559444acmconferencesArticle/Chapter ViewAbstractPublication PagescscwConference Proceedingsconference-collections
extended-abstract

The Needs of Grandparents and Grandchildren in a Socially and Geographically Distanced World: A Case Study

Published:08 November 2022Publication History

ABSTRACT

Grandparents and grandchildren are important parts of each other's lives. However, they may not be able to always be co-located to interact and share activities. We conducted case studies to explore how grandparents and grandchildren use video calls to spend time with each other, when being co-located is not possible for extended periods of time. We found that aspects such as framing and camera work, unilateral and shared activities, and contextual awareness are especially relevant for this type of interaction, especially for children. We additionally provide potential design and exploration avenues for future research.

References

  1. Ames, M.G. 2010. Making love in the network closet: The benefits and work of family videochat. Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW. January (2010), 145–154. DOI:https://doi.org/10.1145/1718918.1718946.Google ScholarGoogle ScholarDigital LibraryDigital Library
  2. Arber, S. and Timonen, V. 2012. Contemporary Grandparenting: Changing Family Relationships in Global Contexts. Policy Press.Google ScholarGoogle Scholar
  3. Ballagas, R. 2009. Family communication: phone conversations with children. Proceedings of IDC 2009 - The 8th International Conference on Interaction Design and Children. (2009), 321–324. DOI:https://doi.org/10.1145/1551788.1551874.Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. Forghani, A. 2018. G2G: The design and evaluation of a shared calendar and messaging system for grandparents and grandchildren. Conference on Human Factors in Computing Systems - Proceedings. 2018-April, (2018), 1–12. DOI:https://doi.org/10.1145/3173574.3173729.Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. Forghani, A. and Neustaedter, C. 2014. The routines and needs of grandparents and parents for grandparent- grandchild conversations over distance. Conference on Human Factors in Computing Systems - Proceedings. April (2014), 4177–4186. DOI:https://doi.org/10.1145/2556288.2557255.Google ScholarGoogle ScholarDigital LibraryDigital Library
  6. Fuchsberger, V. 2021. Grandparents and grandchildren meeting online: The role of material things in remote setings. Conference on Human Factors in Computing Systems - Proceedings. (2021). DOI:https://doi.org/10.1145/3411764.3445191.Google ScholarGoogle ScholarDigital LibraryDigital Library
  7. Gan, Y. 2020. Connecting Distributed Families: Camera Work for Three-party Mobile Video Calls. Conference on Human Factors in Computing Systems - Proceedings. (2020). DOI:https://doi.org/10.1145/3313831.3376704.Google ScholarGoogle ScholarDigital LibraryDigital Library
  8. Heshmat, Y. and Neustaedter, C. 2021. Family and Friend Communication over Distance in Canada during the COVID-19 Pandemic. DIS 2021 - Proceedings of the 2021 ACM Designing Interactive Systems Conference: Nowhere and Everywhere. (2021), 1–14. DOI:https://doi.org/10.1145/3461778.3462022.Google ScholarGoogle ScholarDigital LibraryDigital Library
  9. Hindus, D. 2001. Casablanca: Designing social communication devices for the home. Conference on Human Factors in Computing Systems - Proceedings. (2001), 325–332.Google ScholarGoogle ScholarDigital LibraryDigital Library
  10. Judge, T.K. 2011. Family portals: connecting families through a multifamily media space. Proceedings of the 2011 annual conference on Human factors in computing systems - CHI ’11 (New York, New York, USA, 2011), 1205.Google ScholarGoogle ScholarDigital LibraryDigital Library
  11. Judge, T.K. 2010. The family window: The design and evaluation of a domestic media space. Conference on Human Factors in Computing Systems - Proceedings (New York, New York, USA, 2010), 2361–2370.Google ScholarGoogle ScholarDigital LibraryDigital Library
  12. Judge, T.K. and Neustaedter, C. 2010. Sharing conversation and sharing life: Video conferencing in the home. Conference on Human Factors in Computing Systems - Proceedings. 2, Im (2010), 655–658. DOI:https://doi.org/10.1145/1753326.1753422.Google ScholarGoogle ScholarDigital LibraryDigital Library
  13. Kemp, C.L. 2005. Dimensions of Grandparent-Adult Grandchild Relationships: From Family Ties to Intergenerational Friendships. Canadian Journal on Aging / La Revue canadienne du vieillissement. 24, 2 (2005), 161–177. DOI:https://doi.org/10.1353/cja.2005.0066.Google ScholarGoogle Scholar
  14. Kornhaber, A. 1996. Contemporary Grandparenting. SAGE Publications Inc.Google ScholarGoogle Scholar
  15. Mansson, D.H. 2016. The Joy of Grandparenting: A Qualitative Analysis of Grandparents. Journal of Intergenerational Relationships. 14, 2 (2016), 135–145. DOI:https://doi.org/10.1080/15350770.2016.1160738.Google ScholarGoogle ScholarCross RefCross Ref
  16. Raffle, H. 2010. Family story play: Reading with young children (and Elmo) over a distance. Conference on Human Factors in Computing Systems - Proceedings (New York, New York, USA, 2010), 1583–1592.Google ScholarGoogle ScholarDigital LibraryDigital Library
  17. Raffle, H. 2011. Hello, is grandma there? Let's read!: StoryVisit: Family video chat and connected e-books. Conference on Human Factors in Computing Systems - Proceedings. (2011), 1195–1204. DOI:https://doi.org/10.1145/1978942.1979121.Google ScholarGoogle ScholarDigital LibraryDigital Library
  18. Rodriguez, I. 2015. SINCOM: Communicating grandparents and grandchildren living at a distance. Proceedings of the 2015 IEEE 19th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2015. (2015), 153–158. DOI:https://doi.org/10.1109/CSCWD.2015.7230950.Google ScholarGoogle ScholarCross RefCross Ref
  19. Silverstein, M. 2003. Grandparents and grandchildren in family systems: A social-developmental perspective. Global aging and challenges to families. (2003), 75–102.Google ScholarGoogle Scholar
  20. Taylor, A. 2019. Connected Grandparents: Are Smart Toys the Future for Intergenerational Play? (2019).Google ScholarGoogle Scholar
  21. Tee, K. 2009. Exploring communication and sharing between extended families. International Journal of Human Computer Studies. 67, 2 (2009), 128–138. DOI:https://doi.org/10.1016/j.ijhcs.2008.09.007.Google ScholarGoogle ScholarDigital LibraryDigital Library
  22. Vutborg, R. 2010. Family storytelling for grandparents and grandchildren living apart. NordiCHI 2010: Extending Boundaries - Proceedings of the 6th Nordic Conference on Human-Computer Interaction. (2010), 531–540. DOI:https://doi.org/10.1145/1868914.1868974.Google ScholarGoogle ScholarDigital LibraryDigital Library
  23. Wallbaum, T. 2018. Supporting communication between grandparents and grandchildren through tangible storytelling systems. Conference on Human Factors in Computing Systems - Proceedings. 2018-April, (2018), 1–12. DOI:https://doi.org/10.1145/3173574.3174124.Google ScholarGoogle ScholarDigital LibraryDigital Library

Recommendations

Comments

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Sign in
  • Published in

    cover image ACM Conferences
    CSCW'22 Companion: Companion Publication of the 2022 Conference on Computer Supported Cooperative Work and Social Computing
    November 2022
    318 pages
    ISBN:9781450391900
    DOI:10.1145/3500868

    Copyright © 2022 Owner/Author

    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    • Published: 8 November 2022

    Check for updates

    Qualifiers

    • extended-abstract
    • Research
    • Refereed limited

    Acceptance Rates

    Overall Acceptance Rate2,235of8,521submissions,26%

    Upcoming Conference

    CSCW '24

PDF Format

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

HTML Format

View this article in HTML Format .

View HTML Format