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A Subtle Effect of Inducing Positive Words by Playing Web-Based Word Chain Game

Published:09 November 2021Publication History

ABSTRACT

A variety of chatbots were developed to elicit people’s emotional responses and manage the emotions of people. These chatbots often use text-based emotional sentences. However, there are few studies that chatbots use extremely simplified communications to induce some emotional responses. We investigated the effect of mood contagion and tried to induce positive or negative words from people on our web-based ”word chain game” system as the most simplified conversational style. We also defined the system’s emotion as making the system use words that have polarity, which means each word’s strength of positive or negative emotion. The result shows that users of the system using positive words were slightly influenced to use more positive words than the neutral or negative system.

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        cover image ACM Conferences
        HAI '21: Proceedings of the 9th International Conference on Human-Agent Interaction
        November 2021
        447 pages
        ISBN:9781450386203
        DOI:10.1145/3472307

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        • Published: 9 November 2021

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