skip to main content
10.1145/3457640.3457659acmotherconferencesArticle/Chapter ViewAbstractPublication PagesicebaConference Proceedingsconference-collections
research-article

Why Do Taiwanese Consumers Purchase Korean Beauty Product?

Published:05 June 2021Publication History

ABSTRACT

This research aims to explore and examine factors influencing Taiwan consumers on repurchase intention of Korean beauty products. A causal study design is used in this research to establish a cause-and-effect relationship between each construct. Questionnaires were distributed to beauty product consumers in Taiwan. A total of 241 usable questionnaires are used for this study. Moreover, SEM was applied for data analysis and testing the model. There is a cause-and-effect relationship between product design, promotion, product price, brand name and repurchase intention. Product price and brand name significantly influence customer repurchase intention. This research suggests practical directions for companies to consider and address product design, promotion, product price, and brand name to achieve customer retention and customer repurchase intention.

References

  1. Tamplin, N. C., McLean, S. A., & Paxton, S. J. (2018). Social media literacy protects against the negative impact of exposure to appearance ideal social media images in young adult women but not men. Body Image, 26, 29-37.Google ScholarGoogle ScholarCross RefCross Ref
  2. Food and Drug Administration. (2018). Cosmetics Overview Retrieved on January 7 th, 2021, from (https://www.fda.gov/industry/regulated-products/cosmetics-overview#cosmetic)Google ScholarGoogle Scholar
  3. Sun, H., Kim, S., Heo, E. J. (2016). What attracts Chinese customers to repurchase Korean cosmetics?. Advanced Science and Technology Letters, 126 (11), 55-60. Doi: 10.14257//astl.2016.126.11Google ScholarGoogle ScholarCross RefCross Ref
  4. Moslehpour, M., Thanh, H. L. T., & Kien, P. V. (2017). Technology Perception, Personality Traits and Online Purchase Intention of Taiwanese Consumers. Predictive Econometrics and Big Data Studies in Computational Intelligence, 392–407. doi: 10.1007/978-3-319-70942-0_28Google ScholarGoogle Scholar
  5. International Trade Administration (ITA) (2020). South Korea - Country Commercial Guide. ITA CODE: COS. Retrieved from https://www.trade.gov/knowledge-product/korea-cosmeticsGoogle ScholarGoogle Scholar
  6. Statistics Korea (2020). Retrieved on January 7 th , 2021, http://kostat.go.kr/portal/eng/index.actionGoogle ScholarGoogle Scholar
  7. Allied Market Research. (2021). K-beauty Products Market Outlook - 2026. Retrieved on January 7 th, 2021, (https://www.alliedmarketresearch.com/k-beauty-products-market)Google ScholarGoogle Scholar
  8. GlobeNewswire (2020). Global K-beauty Products Market is estimated to be US$ 31.6 Billion by 2029 with a CAGR of 12.0% during the Forecast Period – PMI. Retrieved on January 7 th, 2021 from https://www.globenewswire.com/news-release/2020/06/10/2046337/0/en/Global-K-beauty-Products-Market-is-estimated-to-be-US-31-6-Billion-by-2029-with-a-CAGR-of-12-0-during-the-Forecast-Period-PMI.htmlGoogle ScholarGoogle Scholar
  9. Khraim, H. S., (2011). The influence of brand loyalty on cosmetics buying behavior of UAE female consumers. International Journal of Marketing Studies, 3 (2). doi: 10.5539/ijms.v3n2p123Google ScholarGoogle ScholarCross RefCross Ref
  10. Aulia, C. K. (2015). Antecedents of customer repurchase intention of Korean beauty products in Taiwanese market and the mediating effect of word of mouth and customer satisfaction (Master's Thesis). Asia University, Taiwan.Google ScholarGoogle Scholar
  11. Cosmetic info. (2016). A history of cosmetics from ancient times. Retrieved from http://www.cosmeticsinfo.org/Ancient-history-cosmeticsGoogle ScholarGoogle Scholar
  12. Gardner, S. (2016). History of Make Up. WebMD. Retrieved from http://www.webmd.com/beauty/history-makeupGoogle ScholarGoogle Scholar
  13. Yeomans, M. (2015). South Korea's cosmetic exports are on the up. Cosmetics Design-Asia. Retrieved on June 5th, 2017, (http://www.cosmeticsdesign-asia.com/MarketTrends/South-Korea-s-cosmetic-exports-are-on-the-up)Google ScholarGoogle Scholar
  14. Tavornpadid, R. And Teng, W. C. (2015). The Perceptions and Effects of Country of Origin Image on Asians Metrosexual for Cosmetics Products. The IIER International Conference.Google ScholarGoogle Scholar
  15. Gillani, S. F., Yousaf, S., Khan, S. (2013). The effect of brand characteristic on brand loyalty: a study of cosmetics products in peshawar pakistan. International Review of Basic and Applied Sciences.Google ScholarGoogle Scholar
  16. Alhedhaif, S., Lele, U., Kaifi, B. A. (2016). Brand loyalty and factors affecting cosmetics buying behavior of Saudi female consumers. Journal of Business Studies Quarterly, 7(3).Google ScholarGoogle Scholar
  17. Dhurup, M., Mafini, C. & Dumasi, T. (2014). The impact of packaging, price and brand awareness on brand loyalty: evidence from the paint retailing industry. Acta Commercii, 14(1), 1-9. doi: 10.4102/ac.v14i1.194Google ScholarGoogle ScholarCross RefCross Ref
  18. Asgari, O. & Hoesseini, M. S., (2015). Exploring the antecedents affecting attitude, satisfaction, and loyalty toward Korean cosmetic brands. Journal of Distribution Science, 13(6), 45-70. doi: 10.15722/jds.13.6.20150645Google ScholarGoogle ScholarCross RefCross Ref
  19. Varga, A., Dlacic, J., Vujicic, M. (2014). Repurchase intentions in a retail store – exploring the impact of colors. Ekonomski Vjesnik, 27, 229-244. udk 366.12:339.372.2Google ScholarGoogle Scholar
  20. Ibzan, E., Balarabe, F. & Jakada, B. (2016). Consumer satisfaction and repurchase intention. Development Country Studies, 6 (2).Google ScholarGoogle Scholar
  21. Filieri, R & Lin, Z 2017, 'The role of aesthetic, cultural, utilitarian and branding factors in young Chinese consumers' repurchase intention of smartphone brands', Computers in Human Behavior, 67, 139-150. https://doi.org/10.1016/j.chb.2016.09.057 Google ScholarGoogle ScholarDigital LibraryDigital Library
  22. Buil, Isabel; Chernatony, Leslie De; Martìnez, Eva. (2013). Examining the role of advertising and sales promotions in brand equity creation. Journal of Business Research 66 (2013) 115–122Google ScholarGoogle ScholarCross RefCross Ref
  23. Pathak, Abhisekh & Calvert, Gemma Anne. (2020). Sounds sweet, sounds bitter: How the presence of certain sounds in a brand name can alter expectations about the product's taste. Food Quality and Preference 83 (2020) 103918.Google ScholarGoogle ScholarCross RefCross Ref
  24. Saed, Rashad Al; Upadhya, Amitabh; Saleh, Muhammad Abu. (2020). Role of airline promotion activities in destination branding: Case of Dubai vis-à-vis Emirates Airline. European Research on Management and Business Economics 26 (2020) 121–126Google ScholarGoogle ScholarCross RefCross Ref
  25. Kristensen, T., Gabrielsen, G., & Zaichkowsky, J. L. (2011). How valuable is a well-crafted design and name brand?: Recognition and willingness to pay. Journal of Consumer Behaviour,11 (1), 44-55. doi:10.1002/cb.368Google ScholarGoogle ScholarCross RefCross Ref
  26. Roosens, B., Dens, N., & Lievens, A. (2019). Quid pro quo. European Journal of Marketing,53 (2), 320-344. doi:10.1108/ejm-09-2016-0502Google ScholarGoogle ScholarCross RefCross Ref
  27. Yi, S., Day, J., & Cai, L. A. (2014). Exploring tourist perceived value: An investigation of Asian cruise tourists' travel experience. Journal of quality assurance in hospitality & tourism, 15(1), 63-77.Google ScholarGoogle ScholarCross RefCross Ref
  28. Lien, C., Wen, M., Huang, L., and Wu, K. (2015). Online hotel booking: The effects of brand image, price, purchase intentions. Asia Pacific Management Review, 20, 210-218. doi: 10.1016/j.apmrv.2015.03.005Google ScholarGoogle ScholarCross RefCross Ref
  29. Holbrook, M.B. Marketing Letters (1992). Product quality, attributes, and brand name as determinants of price: The case of consumer electronics. Marketing Letters, 3 (1), 71–83. doi:https://doi.org/10.1007/BF00994082Google ScholarGoogle ScholarCross RefCross Ref
  30. Klink, R. R., & Athaide, G. A. (2012). Creating brand personality with brand names. Marketing Letters, 23 (1), 109–117.Google ScholarGoogle ScholarCross RefCross Ref
  31. Pappu R, Quester PG (2008). Does brand equity vary between department stores and clothing stores? Results of an empirical investigation. The Journal of Product and Brand Management 2008;17 (7):425–35.Google ScholarGoogle Scholar
  32. Ataman MB, van Heerde H, Mela CF. (2010) The long-term effect of marketing strategy on brand sales. Journal of Marketing Research 2010;47(5):866–82.Google ScholarGoogle Scholar
  33. Krystallis, A. And Chrysochou, P. (2014). The effects of service brand dimensions on brand loyalty. Journal of retailing and consumer services, 21, 139-147. doi: 10.1016/j.jretconser.2013.07.009Google ScholarGoogle ScholarCross RefCross Ref
  34. Yasri, Y., Susanto, P., Hoque, M.E., Gusti, M.A. (2020) Price perception and price appearance on repurchase intention of Gen Y: dobrand experience and brand preference mediate?. Heliyon, 6. e05532. doi: 10.1016/j.heliyon.2020.e05532Google ScholarGoogle Scholar
  35. Graciola, A.P., Toni, D.D., Lima, V.Z., Milan, G.S. (2018) Does price sensitivity and price level influence store price image and repurchase intention in retail markets?. Journal of Retailing and Consumer Services, 14, 201-213.doi: 10.1016/j.jretconser.2018.06.014.Google ScholarGoogle ScholarCross RefCross Ref

Index Terms

  1. Why Do Taiwanese Consumers Purchase Korean Beauty Product?
      Index terms have been assigned to the content through auto-classification.

      Recommendations

      Comments

      Login options

      Check if you have access through your login credentials or your institution to get full access on this article.

      Sign in
      • Published in

        cover image ACM Other conferences
        ICEBA 2021: 2021 7th International Conference on E-Business and Applications
        February 2021
        225 pages
        ISBN:9781450389730
        DOI:10.1145/3457640

        Copyright © 2021 ACM

        Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

        Publisher

        Association for Computing Machinery

        New York, NY, United States

        Publication History

        • Published: 5 June 2021

        Permissions

        Request permissions about this article.

        Request Permissions

        Check for updates

        Qualifiers

        • research-article
        • Research
        • Refereed limited
      • Article Metrics

        • Downloads (Last 12 months)26
        • Downloads (Last 6 weeks)3

        Other Metrics

      PDF Format

      View or Download as a PDF file.

      PDF

      eReader

      View online with eReader.

      eReader

      HTML Format

      View this article in HTML Format .

      View HTML Format