Martin J Kraemer
ABSTRACT
Vacuum cleaners, dish washers, and computers have had a lasting impact on ordinary life, and the last wave of ubiquitous technology, smart home technology, once again alters social order and practices in the home. Increasingly pervasive and internet-connected, domestic technology has become a community concern. Communal use of technology poses complex challenges for research and practice, requiring new approaches. Our investigation (36 interviews) of perceptions and considerations of communal device use illustrates how ordinary life evolves facing known and newly evolving challenges. We report four main themes around living with and sharing technology by relating aspects of technology considerations to different social groups. Using these insights, we illustrate participant considerations of personal characteristics, and discuss self-efficacy as a way to look at technology considerations, social groups, and personal characteristics. We outline in three ways how the concept of group-efficacy can help shape further investigation.
- Albert Bandura. 1994. Self-Efficacy. In Encyclopedia of human behaviour, V. S. Ramachaudran (Ed.). Vol. 4. Academic Press, New York, 71–81. https://doi.org/10.4135/9781483386874.n481Google Scholar
Cross Ref
- Andy Crabtree, Richard Mortier, Tom Rodden, and Peter Tolmie. 2012. Unremarkable Networking: The Home Network As a Part of Everyday Life. In Proceedings of the Designing Interactive Systems Conference(DIS ’12). ACM, New York, NY, USA, 554–563. https://doi.org/10.1145/2317956.2318039Google ScholarDigital Library
- Andy Crabtree, Tom Rodden, Peter Tolmie, Richard Mortier, Tom Lodge, Pat Brundell, and Nadia Pantidi. 2015. House rules: the collaborative nature of policy in domestic networks. Personal and Ubiquitous Computing 19, 1 (2015), 203–215.Google ScholarDigital Library
- Andy Crabtree, Peter Tolmie, and Will Knight. 2017. Repacking ’Privacy’ for a Networked World. Computer Supported Cooperative Work: CSCW: An International Journal 26, 4-6(2017), 453–488.Google ScholarDigital Library
- Paul Dourish and Ken Anderson. 2006. Collective Information Practice: Exploring Privacy and Security as Social and Cultural Phenomena. Human-Computer Interaction 21, 3 (2006), 319–342. https://doi.org/10.1207/s15327051hci2103_2Google ScholarDigital Library
- Paul Dourish and Genevieve Bell. 2011. Divining a Digital Future: Mess and Mythology in Ubiquitous Computing. The MIT Press.Google ScholarDigital Library
- Jodi Forlizzi and Carl DiSalvo. 2006. Service Robots in the Domestic Environment: A Study of the Roomba Vacuum in the Home. In Proceedings of the 1st ACM SIGCHI/SIGART Conference on Human-robot Interaction(HRI ’06). ACM, New York, NY, USA, 258–265. https://doi.org/10.1145/1121241.1121286Google ScholarDigital Library
- David Frohlich and Robert Kraut. 2003. The Social Context of Home Computing. Springer London, London, 127–162. https://doi.org/10.1007/1-85233-854-7_8Google ScholarCross Ref
- Christine Geeng and Franziska Roesner. 2019. Who’s In Control?: Interactions In Multi-User Smart Homes. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems(CHI ’19). ACM, New York, NY, USA, Article 268, 13 pages. https://doi.org/10.1145/3290605.3300498Google ScholarDigital Library
- Tom Hargreaves, Michael Nye, and Jacquelin Burgess. 2010. Making energy visible: A qualitative field study of how householders interact with feedback from smart energy monitors. Energy Policy 38, 10 (2010), 6111–6119. https://doi.org/10.1016/j.enpol.2010.05.068Google ScholarCross Ref
- Tom Hargreaves, Charlie Wilson, and Richard Hauxwell-Baldwin. 2017. Learning to live in a smart home. Building Research & Information 46, 1 (2017), 1–13. https://doi.org/10.1080/09613218.2017.1286882Google ScholarCross Ref
- Rikke Hagensby Jensen, Yolande Strengers, Jesper Kjeldskov, Larissa Nicholls, and Mikael B. Skov. 2018. Designing the Desirable Smart Home: A Study of Household Experiences and Energy Consumption Impacts. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems(CHI ’18). ACM, New York, NY, USA, Article 4, 14 pages. https://doi.org/10.1145/3173574.3173578Google ScholarDigital Library
- Josephine Lau, Benjamin Zimmerman, and Florian Schaub. 2018. Alexa, Are You Listening?: Privacy Perceptions, Concerns and Privacy-seeking Behaviors with Smart Speakers. Proc. ACM Hum.-Comput. Interact. 2, CSCW (nov 2018), 102:1—-102:31.Google ScholarDigital Library
- Sarah Mennicken and Elaine M. Huang. 2012. Hacking the Natural Habitat: An In-the-Wild Study of Smart Homes, Their Development, and the People Who Live in Them. In Pervasive Computing, Judy Kay, Paul Lukowicz, Hideyuki Tokuda, Patrick Olivier, and Antonio Krüger (Eds.). Springer, Berlin, Heidelberg, 143–160.Google Scholar
- Sarah Mennicken, Jo Vermeulen, and Elaine M. Huang. 2014. From Today’s Augmented Houses to Tomorrow’s Smart Homes: New Directions for Home Automation Research. In Proceedings of the 2014 ACM International Joint Conference on Pervasive and Ubiquitous Computing(UbiComp ’14). ACM, New York, NY, USA, 105–115. https://doi.org/10.1145/2632048.2636076Google ScholarDigital Library
- Helen J. Richardson. 2009. A ’smart house’ is not a home: The domestication of ICTs. Information Systems Frontiers 11, 5 (2009), 599–608.Google ScholarDigital Library
- Yvonne Rogers. 2006. Moving on from Weiser’s Vision of Calm Computing: Engaging Ubicomp Experiences. In Proceedings of the 8th International Conference on Ubiquitous Computing(UbiComp’06). Springer-Verlag, Berlin, Heidelberg, 404–421. https://doi.org/10.1007/11853565_24Google ScholarDigital Library
- Alex Sciuto, Arnita Saini, Jodi Forlizzi, and Jason I. Hong. 2018. ”Hey Alexa, What’s Up?”: A Mixed-Methods Studies of In-Home Conversational Agent Usage. In Proceedings of the 2018 Designing Interactive Systems Conference(DIS ’18). ACM, New York, NY, USA, 857–868. https://doi.org/10.1145/3196709.3196772Google ScholarDigital Library
- Deepika Singh, Ismini Psychoula, Johannes Kropf, Sten Hanke, and Andreas Holzinger. 2018. Users’ Perceptions and Attitudes Towards Smart Home Technologies. In Smart Homes and Health Telematics, Designing a Better Future: Urban Assisted Living, Mounir Mokhtari, Bessam Abdulrazak, and Hamdi Aloulou (Eds.). Springer International Publishing, Cham, 203–214.Google Scholar
- Madiha Tabassum, Tomasz Kosinski, and Heather Richter Lipford. 2019. I don’t own the data”: End User Perceptions of Smart Home Device Data Practices and Risks. In Fifteenth Symposium on Usable Privacy and Security (SOUPS 2019). USENIX Association, Santa Clara, CA. https://www.usenix.org/conference/soups2019/presentation/tabassumGoogle Scholar
- Alladi Venkatesh. 1996. Computers and Other Interactive Technologies for the Home. Commun. ACM 39, 12 (1996), 47–54. https://doi.org/10.1145/240483.240491Google ScholarDigital Library
- Charlie Wilson, Tom Hargreaves, and Richard Hauxwell-Baldwin. 2015. Smart homes and their users: a systematic analysis and key challenges. Personal and Ubiquitous Computing 19, 2 (2015), 463–476. https://doi.org/10.1007/s00779-014-0813-0Google ScholarDigital Library
- Eric Zeng, Shrirang Mare, and Franziska Roesner. 2017. End User Security & Privacy Concerns with Smart Homes. In Proceedings of the Thirteenth USENIX Conference on Usable Privacy and Security(SOUPS’17). USENIX Association, Berkeley, CA, USA, 65–80.Google ScholarDigital Library
Index Terms
- Exploring Communal Technology Use in the Home
Recommendations
Further Exploring Communal Technology Use in Smart Homes: Social Expectations
CHI EA '20: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing SystemsDevice use in smart homes is becoming increasingly communal, requiring cohabitants to navigate a complex social and technological context. In this paper, we report findings from an exploratory survey grounded in our prior work on communal technology use ...
Smart Home Technologies: A Preliminary Review
ICIT '18: Proceedings of the 6th International Conference on Information Technology: IoT and Smart CityIn recent years, smart homes have become increasingly popular with the deployment of Internet of Things (IoT). Rapid diffusion of sensing technology also enabled advancement in smart homes. The advancements in these technologies surroundings smart homes ...
Ubiquitous reminders to manage timetable in a smart home
iiWAS '16: Proceedings of the 18th International Conference on Information Integration and Web-based Applications and ServicesThe aging of the population will bring changes on home care for elders and gerontechnologies provide alternatives for aging in place. This article presents a concept of a smart home that reminds the resident the activities he has planned on an ...
Comments