Daniel Ziegler
Kathrin Pollmann
ABSTRACT
To design successful, sustainable future mobility systems, it is crucial to provide incentives for commuters to change to eco-friendly alternative routes and means of transport. We believe that this can be realized by a user-centered, need-based design of a mobility infrastructure combined with an intelligent planning system that provides a positive commuting experience. As a first step towards this goal, we conducted interactive focus groups with commuters to identify their motivational drivers as well as opportunities for a positive, personalized commuting experience. The results reveal the demand to support the hedonic use of ways (taking routes for the enjoyable experience itself) and a segmentation into four mobility experience types (MxT) describing commuting and interaction preferences of commuters based on their need's profile.
- Jennifer Dungs, Daniel Duwe, Florian Herrmann, Alexander Schmidt, Sebastian Stegmüller, Ralf Gaydoul, Peter L. Peters, and Maik Sohl. 2016. The value of time - Potential for user-centered services offered by autonomous driving. Retrieved from http://publica.fraunhofer.de/dokumente/N-393764.htmlGoogle Scholar
- Nora Fronemann and Matthias Peissner. 2014. User experience concept exploration: user needs as a source for innovation. In Proc. NordiCHI 2014. ACM, New York, NY, USA, 727--736. Google ScholarDigital Library
- Silvia Gabrielli, Paula Forbes, Antti Jylhä, Simon Wells, Miika Sirén, Samuli Hemminki, Petteri Nurmi, Rosa Maimone, Judith Masthoff, and Giulio Jacucci. 2014. Design challenges in motivating change for sustainable urban mobility. Computers in Human Behavior 41 (Dec. 2014), 416--423. Google ScholarDigital Library
- Silvia Gabrielli, Rosa Maimone, Paula Forbes, Judith Masthoff, Simon Wells, Laura Primerano, Laura Haverinen, Giancarlo Bo, and Marco Pompa. 2013. Designing motivational features for sustainable urban mobility. In CHI '13 Extended Abstracts on Human Factors in Computing Systems (CHI EA '13). ACM, New York, NY, USA, 1461--1466. Google ScholarDigital Library
- Marc Hassenzahl, Sarah Diefenbach, Anja Göritz. 2010. Needs, affect, and interactive products - Facets of user experience. Interacting with Computers, 22, 353--362. Google ScholarDigital Library
- Marc Hassenzahl. 2008. User experience (UX): towards an experiential perspective on product quality. In Proc. IHM 2008. ACM, New York, NY, USA, 11--15. Google ScholarDigital Library
- Daniel L. Morgan. 1998. The focus group guidebook. Focus group kit 1. SAGE, Thousand Oaks.Google Scholar
- Elena Not and Daniela Petrelli. 2018. Blending customisation, context-awareness and adaptivity for personalised tangible interaction in cultural heritage. International Journal of Human-Computer Studies 114 (Jun. 2018), 3--19.Google ScholarCross Ref
- Gustavo F. Tondello, Alberto Mora, and Lennart E. Nacke. 2017. Elements of Gameful Design Emerging from User Preferences. In Proc. CHI PLAY 2017. ACM, New York, NY, USA, 129--142. Google ScholarDigital Library
- United States Census Bureau. 2017. American Community Survey 2012--2016 (Dec. 2017). Retrieved Apr. 25, 2018 from https://www.census.gov/newsroom/press-releases/2017/acs-5yr.htmlGoogle Scholar
Recommendations
The experience of enchantment in human–computer interaction
Improving user experience is becoming something of a rallying call in human–computer interaction but experience is not a unitary thing. There are varieties of experiences, good and bad, and we need to characterise these varieties if we are to improve ...
User Experience Research, Experience Design, and Evaluation Methods for Museum Mixed Reality Experience
Wearable Mixed Reality (MR) technology is a tool that gives people a new enhanced experience that they have not encountered before. This study shows the process of designing new museum experiences while considering how this technology changes previous ...
The remediation of nosferatu: exploring transmedia experiences
DIS '14: Proceedings of the 2014 conference on Designing interactive systemsIn this paper we present The Remediation of Nosferatu, a location based augmented reality horror adventure. Using the theory of fictional universe elements, we work with diverse material from Nosferatu's horror genre and vampire themes as a case study. ...
Comments