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"My Hand Doesn't Listen to Me!": Adoption and Evaluation of a Communication Technology for the 'Oldest Old'

Published:18 April 2015Publication History

ABSTRACT

Adoption and use of novel technology by the institutionalized 'oldest old' (80+) is understudied. This population is the fastest growing demographic group in developed countries, providing design opportunities and challenges for HCI. Since the recruitment of oldest old people is challenging, research tends to focus on older adults (65+) and their use of and attitudes towards existing communication technologies, or on their caregivers and social ties. Our study deployed a novel communication appliance among five frail oldest old people living in a long-term care facility, which included field observations and usability and accessibility tests. Our findings suggest factors that facilitate and hinder the adoption of communication technologies, such as social, attitudinal, digital literacy, physical, and usability. We also discuss issues that arise in studying technology adoption by the oldest old, including usability and accessibility testing, and suggest solutions that may be helpful to HCI researchers working with this population.

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  1. "My Hand Doesn't Listen to Me!": Adoption and Evaluation of a Communication Technology for the 'Oldest Old'

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      • Published in

        cover image ACM Conferences
        CHI '15: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems
        April 2015
        4290 pages
        ISBN:9781450331456
        DOI:10.1145/2702123

        Copyright © 2015 ACM

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        Publication History

        • Published: 18 April 2015

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        CHI '15 Paper Acceptance Rate486of2,120submissions,23%Overall Acceptance Rate6,199of26,314submissions,24%

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