- Ackerman, M.S. Augmenting organizational memory: A field study of answer garden. ACM Trans. Inf. Syst. 16, 3 (July 1998), 203--224; http://doi.acm.org/10.1145/290159.290160 Google ScholarDigital Library
- Evans, B.M. and Chi, E.H. An elaborated model of social search. Information Processing & Management; http://dx.doi.org/10.1016/j.ipm.2009.10.012 Google ScholarDigital Library
Index Terms
- Who knows?: searching for expertise on the social web: technical perspective
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