skip to main content
10.1145/1514095.1514100acmconferencesArticle/Chapter ViewAbstractPublication PageshriConference Proceedingsconference-collections
research-article

The snackbot: documenting the design of a robot for long-term human-robot interaction

Authors Info & Claims
Published:09 March 2009Publication History

ABSTRACT

We present the design of the Snackbot, a robot that will deliver snacks in our university buildings. The robot is intended to provide a useful, continuing service and to serve as a research platform for long-term Human-Robot Interaction. Our design process, which occurred over 24 months, is documented as a contribution for others in HRI who may be developing social robots that offer services. We describe the phases of the design project, and the design decisions and tradeoffs that led to the current version of the robot.

References

  1. Bellisle, F., Dalix, A.M., Mennen, L., Galan, P., Hercberg, S., de Castro, J.M., & Gausseres, N. (2003). Contribution of snacks and meals in the diet of French adults: A diet-diary study. Physiological Behavior, 79, 183--189.Google ScholarGoogle ScholarCross RefCross Ref
  2. Bickmore, T. W., and Picard, R. W. (2005). Establishing and maintaining long-term human-computer relationships. ACM Transactions on Computer-Human Interaction, 12, 293--327. Google ScholarGoogle ScholarDigital LibraryDigital Library
  3. Blow, M., Dautenhaun, K., Appleby, A., Nehaniv, C.L., and Lee, D. (2006). The art of designing robot faces: Dimensions for human-robot interaction. Proceedings of HRI'06. New York, NY: ACM Press, 331--332. Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. Breazeal, C. (2003). Emotion and sociable humanoid robots. International Journal of Human-Computer Studies, 59, 119--155. Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. Bruce, A., Nourbakhsh, I., and Simmons, R. (2002). The role of expressiveness and attention in human-robot interaction. Proceedings of ICRA'02, 4138--4142.Google ScholarGoogle ScholarCross RefCross Ref
  6. Burgard, W., Cremers, A.B., Fox, D., Hähnel, D., Lakemeyer, G., Schulz, D., Steiner, W., and Thrun, S. (1999). Experiences with an interactive museum tour-guide robot. Artificial Intelligence, 114, 3--55. Google ScholarGoogle ScholarDigital LibraryDigital Library
  7. Cai, Y. and Sullivan, K. J. (2005). A value-oriented theory of modularity in design. ACM Sigsoft Software Engineering Notes, 30, 4. Google ScholarGoogle ScholarDigital LibraryDigital Library
  8. Dautenhaun, K., Walters, M., Woods, S., Koay, K.L., Nehaniv, C.L., Sisbot, A., Alami, A. and Simeon, T. (2007). How May I Serve You?: A robot companion approaching a seated person in a helping context. Proceedings of HRI'07. New York, NY: ACM Press, 172--179. Google ScholarGoogle ScholarDigital LibraryDigital Library
  9. DeSanctis, G., and Poole, M. S. (1994). Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization Science, 5, 121--147.Google ScholarGoogle ScholarDigital LibraryDigital Library
  10. DiSalvo, C., Gemperle, F., Forlizzi, J., and Kiesler, S. (2002). All robots are not created equal: The design and perception of humanoid robot heads. Proceedings of DIS'02. New York, NY: ACM Press, 321--326. Google ScholarGoogle ScholarDigital LibraryDigital Library
  11. Fong, T., Nourbakhsh, I., and Dautenhahn, K. (2003). A survey of socially interactive robots. Robotics and Autonomous Systems, 42, 143--166.Google ScholarGoogle ScholarCross RefCross Ref
  12. Forlizzi, J. (2007). How robotic products become social products: An ethnographic study of cleaning in the home. Proceedings of HRI'07. New York, NY: ACM Press, 129--136. Google ScholarGoogle ScholarDigital LibraryDigital Library
  13. Gockely, R., Simmons, R., and Forlizzi, J. (2007). Natural person-following behavior for social robots. Proceedings of HRI'07. New York, NY: ACM Press, 17--24. Google ScholarGoogle ScholarDigital LibraryDigital Library
  14. Gockley, R., Simmons, R., and Forlizzi, J. (2006). Interactions with a moody robot. Proceedings of HRI'06. New York, NY: ACM Press, 186--193. Google ScholarGoogle ScholarDigital LibraryDigital Library
  15. Goetz, J., Kiesler, S., and Powers, A. (2003). Matching robot appearance and behavior to tasks to improve human-robot cooperation. Proceedings of the 12th IEEE international workshop on robot and human interactive communication, 55--60.Google ScholarGoogle ScholarCross RefCross Ref
  16. Hayashi, K., Sakamoto, D., Kanda, T., Shiomi, M., Koizumi, S., Ishiguro, H., Ogasawara, T., and Hagita, N. (2007). Humanoid robots as a passive-social medium: A field experiment at a train station. Proceedings of HRI'07. New York, NY: ACM Press, 137--144. Google ScholarGoogle ScholarDigital LibraryDigital Library
  17. Jones, H., and Hinds, Pamela. (2002). Extreme work teams: Using SWAT teams as a model for coordinating distributed robots. Proceedings of the Computer Supported Cooperative Work Conference'02. NY: ACM Press. Google ScholarGoogle ScholarDigital LibraryDigital Library
  18. Kanda, T., Takayuki, H., Eaton, D., and Ishiguro, H. (2004). Interactive robots as social partners and peer tutors for children: A field trial. Human-Computer Interaction (Special Issue on Human-Robot Interaction), 19, 61--86. Google ScholarGoogle ScholarDigital LibraryDigital Library
  19. Lee, M.K., Kiesler, S., and Forlizzi, J. (2008). How do people snack? Understanding the context of a mobile robot snack service. Unpublished ms. Carnegie Mellon Univ., Pittsburgh, PA. 15213.Google ScholarGoogle Scholar
  20. Lenzo, K.A., and Black, A.W., Theta, Cepstral, http://www.cepstral.com.Google ScholarGoogle Scholar
  21. Morelli, N. (2002). Designing product/service systems. A methodological exploration. Design Issues, 18, 3--17.Google ScholarGoogle ScholarCross RefCross Ref
  22. Mutlu, B., Osman, S., Forlizzi, J., Hodgins, J., and Kiesler, S. (2006). Perceptions of ASIMO: An exploration of co-operation and competition with humans and humanoid robots. Proceedings of HRI'06. New York, NY: ACM Press, 351--352. Google ScholarGoogle ScholarDigital LibraryDigital Library
  23. Nabe, S., Kanda, T., Hiraki, K., Ishiguro, H., Kogure, K., and Hagita, N. (2007). Analysis of human behavior to a communication robot in an open field. Proceedings of HRI'07. New York, NY: ACM Press, 234--241. Google ScholarGoogle ScholarDigital LibraryDigital Library
  24. Nelson, H.G., and Stolterman, E. (2003). The Design Way. Englewood Cliffs, NJ: Educational Technology Publications.Google ScholarGoogle Scholar
  25. Ovaskainen, M.L., Reinivuo, H., Tapanainen, H., Hannila, M-L., Korhonen, T. and Pakkala, H. (2006). Snacks as an element of energy intake and food consumption, European Journal of Clinical Nutrition, 60, 494--501.Google ScholarGoogle ScholarCross RefCross Ref
  26. Pollack, M.E., Engberg, S., Matthews, J. T., Thrun, S., Brown, L., Colbry, D., Orosz, C., Peintner, B., Ramakrishnan, S., Dunbar-Jacob, J., McCarthy, C., Montemerlo, M., Pineau, J., and Roy, N. (2002). Pearl: A mobile robotic assistant for the elderly. Proceedings of AAAI Workshop on Automation as Eldercare, AAAI, 2002.Google ScholarGoogle Scholar
  27. Rybski, P. E., Yoon, K., Stolarz, J., and Veloso, M. M. (2007). Interactive robot task training through dialog and demonstration. Proceedings of HRI'07. New York, NY: ACM Press, 49--56. Google ScholarGoogle ScholarDigital LibraryDigital Library
  28. Severinson-Eklundh, K., Green, A., and Huttenrauch, H. (2003). Social and collaborative aspects of interaction with a service robot. Robotics and Autonomous Systems, 42, 223--234.Google ScholarGoogle ScholarCross RefCross Ref
  29. Shiomi, M., Kanda, T., Ishiguro, H., and Hagita, N. (2006). Interactive humanoid robots for a science museum. Proceedings of HRI'06. New York, NY: ACM Press, 305--312. Google ScholarGoogle ScholarDigital LibraryDigital Library
  30. Sidner, C.L., Lee, C., Morency, L.-P., and Forlines, C. (2007). The effect of head-nod recognition in human-robot conversation. Proceedings of HRI'07. New York, NY: ACM Press, 290--296. Google ScholarGoogle ScholarDigital LibraryDigital Library
  31. Siino, R. and Hinds, P. (2004). Making sense of new technology as a lead-in to structuring: The case of an autonomous mobile robot. Academy of Management Best Paper Proceedings, New Orleans.Google ScholarGoogle ScholarCross RefCross Ref
  32. Simmons, R., Goldberg, D., Goode, A., Montemerlo, M., Roy, N., Sellner, B., Urmson, C., Schultz, A., Abramson, M., Adams, W., Atrash, A., Bugajska, M., Coblenz, M., MacMahon, M., Perzanowski, D., Horswill, I., Zubek, R., Kortenkamp, D., Wolfe, B., Milam, T., and Maxwell, B. (2003). Grace: An autonomous robot for the AAAI robot challenge. AAAI Magazine, 24, 51--72. Google ScholarGoogle ScholarDigital LibraryDigital Library
  33. Verplanken, B. (2006) Beyond frequency: Habit as mental construct, British Journal of Social Psychology, 45, 639--656.Google ScholarGoogle ScholarCross RefCross Ref
  34. Wada, K. Shibata, T. Saito, T., and Tanie, K. (2002). Robot assisted activity for elderly people and nurses at a day service center. Proceedings of ICRA'02, 1416 -- 1421.Google ScholarGoogle ScholarCross RefCross Ref
  35. Walters, M.L., Syrdal, D.S., Dautenhahn, K., Boekhorst, R., and Koay, K.L. (2008). Avoiding the uncanny valley: Robot appearance, personality and consistency of behavior in an attention-seeking home scenario for a robot companion. Autonomous Robots, 24, 159--178. Google ScholarGoogle ScholarDigital LibraryDigital Library
  36. Yamaoka, F., Kanda, T., Ishiguro, H., and Hagita, N. (2006). How contingent should a communication robot be? Proceedings of HRI'06. New York, NY: ACM Press, 313--320. Google ScholarGoogle ScholarDigital LibraryDigital Library

Index Terms

  1. The snackbot: documenting the design of a robot for long-term human-robot interaction

    Recommendations

    Comments

    Login options

    Check if you have access through your login credentials or your institution to get full access on this article.

    Sign in
    • Published in

      cover image ACM Conferences
      HRI '09: Proceedings of the 4th ACM/IEEE international conference on Human robot interaction
      March 2009
      348 pages
      ISBN:9781605584041
      DOI:10.1145/1514095

      Copyright © 2009 ACM

      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 9 March 2009

      Permissions

      Request permissions about this article.

      Request Permissions

      Check for updates

      Qualifiers

      • research-article

      Acceptance Rates

      Overall Acceptance Rate242of1,000submissions,24%

    PDF Format

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader