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ABSTRACT
We describe a social bookmarking service de-signed for a large enterprise. We discuss design principles addressing online identity, privacy, information discovery (including search and pivot browsing), and service extensi-bility based on a web-friendly architectural style. In addi-tion we describe the key design features of our implementa-tion. We provide the results of an eight week field trial of this enterprise social bookmarking service, including a de-scription of user activities, based on log file analysis. We share the results of a user survey focused on the benefits of the service. The feedback from the user trial, comprising survey results, log file analysis and informal communica-tions, is quite positive and suggests several promising en-hancements to the service. Finally, we discuss potential extension and integration of social bookmarking services with other corporate collaborative applications.
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Note: OCR errors may be found in this Reference List extracted from the full text article. ACM has opted to expose the complete List rather than only correct and linked references.
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Daniela Petrelli , Vitaveska Lanfranchi , Phil Moore , Fabio Ciravegna , Colin Cadnas, Oh my, where is the end of the context?: dealing with information in a highly complex environment, Proceedings of the 1st international conference on Information interaction in context, October 18-20, 2006, Copenhagen, Denmark
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Casey Dugan , Michael Muller , David R. Millen , Werner Geyer , Beth Brownholtz , Marty Moore, The dogear game: a social bookmark recommender system, Proceedings of the 2007 international ACM conference on Supporting group work, November 04-07, 2007, Sanibel Island, Florida, USA
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Umer Farooq , Thomas G. Kannampallil , Yang Song , Craig H. Ganoe , John M. Carroll , Lee Giles, Evaluating tagging behavior in social bookmarking systems: metrics and design heuristics, Proceedings of the 2007 international ACM conference on Supporting group work, November 04-07, 2007, Sanibel Island, Florida, USA
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A. W. Rivadeneira , Daniel M. Gruen , Michael J. Muller , David R. Millen, Getting our head in the clouds: toward evaluation studies of tagclouds, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA
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John C. Tang , Eric Wilcox , Julian A. Cerruti , Hernan Badenes , Stefan Nusser , Jerald Schoudt, Tag-it, snag-it, or bag-it: combining tags, threads, and folders in e-mail, CHI '08 extended abstracts on Human factors in computing systems, April 05-10, 2008, Florence, Italy
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Werner Geyer , Beth Brownholtz , Michael Muller , Casey Dugan , Eric Wilcox , David R. Millen, Malibu personal productivity assistant, CHI '07 extended abstracts on Human factors in computing systems, April 28-May 03, 2007, San Jose, CA, USA
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John C. Tang , Clemens Drews , Mark Smith , Fei Wu , Alison Sue , Tessa Lau, Exploring patterns of social commonality among file directories at work, Proceedings of the SIGCHI conference on Human factors in computing systems, April 28-May 03, 2007, San Jose, California, USA
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Rosta Farzan , Maurice Coyle , Jill Freyne , Peter Brusilovsky , Barry Smyth, ASSIST: adaptive social support for information space traversal, Proceedings of the eighteenth conference on Hypertext and hypermedia, September 10-12, 2007, Manchester, UK
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Ido Guy , Michal Jacovi , Elad Shahar , Noga Meshulam , Vladimir Soroka , Stephen Farrell, Harvesting with SONAR: the value of aggregating social network information, Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, April 05-10, 2008, Florence, Italy
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Lida Li , Michael J. Muller , Werner Geyer , Casey Dugan , Beth Brownholtz , David R. Millen, Predicting individual priorities of shared activities using support vector machines, Proceedings of the sixteenth ACM conference on Conference on information and knowledge management, November 06-10, 2007, Lisbon, Portugal
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W. Geyer , M. J. Muller , M. T. Moore , E. Wilcox , L.-T. Cheng , B. Brownholtz , C. Hill , D. R. Millen, Activity explorer: activity-centric collaboration from research to product, IBM Systems Journal, v.45 n.4, p.713-738, October 2006
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