The Paranal Observatory Eavesdropping Mode (POEM) is a web-based application for viewing panels on approved instruments on Paranal. The focus is on the ease of use, confidentiality, and security. As it is entirely web based, no software installation is necessary, apart from a modern, up-to-date browser. Designed to work in parallel with other ESO web-based observing tools, POEM has been officially offered since October 2017. In this talk I shall describe the design of POEM and its application to Paranal science operations and other technical work, and describe the feedback and experience gathered in the first few months of operation.
In the second part of the talk, I will present a possible roadmap for remote observing at ESO. These include offering remote observing for telescopes at the La Silla Observatory, and how the next generation of instruments will be operated.
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