J Korean Acad Nurs Adm. 2011 Dec;17(4):423-431. Korean.
Published online Dec 31, 2011.
Copyright © 2011 Korean Academy of Nursing Administration
Original Article

A study on Burnout, Emotional labor, and Self-efficacy in Nurses

Ya-Ki Yang1
    • 1Full-time lecturer, Department of Nursing, Honam University, Korea.
Received July 20, 2011; Revised September 27, 2011; Accepted November 18, 2011.

Abstract

Purpose

This study was conducted to investigate the relationship of burn out, emotional labor and self-efficacy in nurses, and to identify predictors of burnout.

Method

The participants were 268 nurses working in C university hospital in G city. Data were collected from May 1 to May 31, 2010, and analyzed using SPSS/WIN 12.0.

Results

The mean score per item for burnout was 3.13, the mean emotional labor score was 3.15, and the mean of self-efficacy score was 3.42. Burnout showed negative correlation with self-efficacy (r=-.339, p=.000), and showed positive correlation with emotional labor (r=.511, p=.000). Variables that predicted burnout were emotional labor, self-efficacy, gender, number of assigned patient per duty (37.8%).

Conclusion

The findings of this study indicate a need to develop programs for nurses to increase self-efficacy and to control the emotion, and the need for further studies to examine causal relationship among burn out, emotional labor and self-efficacy.

Keywords
Burnout; Emotional labor; Self-efficacy; Nurse

Tables

Table 1
Characteristics of Participants (N=268)

Table 2
Level of Burnout, Emotional Labor, Self-Efficacy for the Nurse (N=268)

Table 3
Difference of Burnout, Emotional labor, Self-efficacy by General Characteristics (N=268)

Table 4
Correlation among Burnout, Emotional labor and Self-Efficacy (N=268)

Table 5
Factor Influencing Burnout in Nurses (N=268)

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