An application of TQM concepts in education
V.H.Y. Lo
(V.H.Y. Lo is Lecturer and D. Sculli Senior Lecturer, both at the Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Hong Kong)
D. Sculli
(D. Sculli Senior Lecturer, both at the Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Hong Kong)
2942
Abstract
Discusses an application of total quality management (TQM) concepts in education. Applies the concepts to a quality management programme for industrial and engineering managers. Covers both the aspects of syllabus design and the operation and monitoring of the programme with this application. The application is based on the ISO 9000 quality assurance management system. Proposes that the concepts and ideas presented will help educators ensure that the objectives of the programmes will actually be pursued.
Keywords
Citation
Lo, V.H.Y. and Sculli, D. (1996), "An application of TQM concepts in education", Training for Quality, Vol. 4 No. 3, pp. 16-22. https://doi.org/10.1108/09684879610125707
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited