New South Wales public libraries: conquering the “tyranny of distance”

Australia has developed a social and economic identity strongly influenced by its physical isolation as an island continent with a relatively small population. This article describes four linked strategies being implemented to position New South Wales public libraries for success in the emerging information economy in Australia. These strategies of promoting Internet access, creating client‐focused content and services, developing strategic partnerships and renewing a sense of place are all connected by a common desire: to conquer the “tyranny of distance”.