Abstract
In this paper, the development of decision support tools for dynamic ambulance relocation and automatic ambulance dispatching is described. The ambulance dispatch problem is to choose which ambulance to send to a patient. The dynamic ambulance relocation problem occurs in the operational control of ambulances. The objective is to find new locations for some of the ambulances, to increase the preparedness in the area of responsibility. Preparedness is a way of evaluating the ability to serve potential patients with ambulances now and in the future. Computational tests using a simulation model show that the tools are beneficial in reducing the waiting periods for the patients.
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© 2016 Operational Research Society
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Andersson, T., Värbrand, P. (2016). Decision Support Tools for Ambulance Dispatch and Relocation. In: Mustafee, N. (eds) Operational Research for Emergency Planning in Healthcare: Volume 1. The OR Essentials series. Palgrave Macmillan, London. https://doi.org/10.1057/9781137535696_3
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DOI: https://doi.org/10.1057/9781137535696_3
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-56809-3
Online ISBN: 978-1-137-53569-6
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